This edition offers detailed information about the current use of alternative dispute resolution techniques in a variety of settings. In its treatment, for example, of the problem of arbitration agreements in employment contracts and other contracts of adhesion, or recent controversies over mediator ethics, mediator credentialing, and required participation in court-ordered mediation, it contains abundant and timely discussion found in no other book on the market. The teacher's manual contains a large number of detailed exercises for classroom use.