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'Work hard, have fun, make history' proclaims the slogan on the
walls of Amazon's warehouses. This cheerful message hides a reality
of digital surveillance, aggressive anti-union tactics and
disciplinary layoffs. Reminiscent of the tumult of early industrial
capitalism, the hundreds of thousands of workers who help Amazon
fulfil consumers' desire are part of an experiment in changing the
way we all work. In this book, Alessandro Delfanti takes readers
inside Amazon's warehouses to show how technological advancements
and managerial techniques subdue the workers rather than empower
them, as seen in the sensors that track workers' every movement
around the floor and algorithmic systems that re-route orders to
circumvent worker sabotage. He looks at new technologies including
robotic arms trained by humans and augmented reality goggles,
showing that their aim is to standardise, measure and discipline
human work rather than replace it. Despite its innovation, Amazon
will always need living labour's flexibility and low cost. And as
the warehouse is increasingly automated, worker discontent
increases. Striking under the banner 'we are not robots', employees
have shown that they are acutely aware of such contradictions. The
only question remains: how long will it be until Amazon's empire
collapses?
'Work hard, have fun, make history' proclaims the slogan on the
walls of Amazon's warehouses. This cheerful message hides a reality
of digital surveillance, aggressive anti-union tactics and
disciplinary layoffs. Reminiscent of the tumult of early industrial
capitalism, the hundreds of thousands of workers who help Amazon
fulfil consumers' desire are part of an experiment in changing the
way we all work. In this book, Alessandro Delfanti takes readers
inside Amazon's warehouses to show how technological advancements
and managerial techniques subdue the workers rather than empower
them, as seen in the sensors that track workers' every movement
around the floor and algorithmic systems that re-route orders to
circumvent worker sabotage. He looks at new technologies including
robotic arms trained by humans and augmented reality goggles,
showing that their aim is to standardise, measure and discipline
human work rather than replace it. Despite its innovation, Amazon
will always need living labour's flexibility and low cost. And as
the warehouse is increasingly automated, worker discontent
increases. Striking under the banner 'we are not robots', employees
have shown that they are acutely aware of such contradictions. The
only question remains: how long will it be until Amazon's empire
collapses?
Biohackers explores fundamental changes occuring in the circulation
and ownership of scientific information. Alessandro Delfanti argues
that the combination of the ethos of 20th century science, the
hacker movement and the free software movement is producing an open
science culture which redefines the relationship between
researchers, scientific institutions and commercial companies.
Biohackers looks at the emergence of the citizen biology community
'DIYbio', the shift to open access by the American biologist Craig
Venter and the rebellion of the Italian virologist Ilaria Capua
against WHO data-sharing policies. Delfanti argues that these
biologists and many others are involved in a transformation of both
life sciences and information systems, using open access tools and
claiming independence from both academic and corporate
institutions.
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