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In The Human Factor, Kim Vicente coined the term 'Human-tech' to
describe a more encompassing and ambitious approach to the study of
Human-Technology Interaction (HTI) than is now evident in any of
its participating disciplines, such as human factors,
human-computer interaction, cognitive science and engineering,
industrial design, informatics or applied psychology. Observing
that the way forward is 'not by widgets alone,' Vicente's
Human-tech approach addresses every level-physical, psychological,
team, organizational, and political-at which technology impacts
quality of life, identifies a human or societal need, and then
tailors technology to what we know about human nature at that
level. The Human Factor was written for a broad audience, in part
to educate general readers beyond the HTI community about the need
to think seriously about the tremendous impact that poorly designed
technology can have, ranging from user frustration to the tragic
loss of human life. The articles collected in this book provide
much of the technical material behind the work that was presented
in The Human Factor, and the commentaries by Alex Kirlik situate
these articles in their broader historical, scientific and ethical
context. This collection of articles and commentaries forms a set
of recommendations for how HTI research ought to broaden both its
perspective and its practical, even ethical, aspirations to meet
the increasingly complicated challenges of designing technology to
support human work, to improve quality of life, and to design the
way will live with technology. As the first book both to integrate
the theory and research underlying Human-tech, and to clearly
delineate the scientific challenges and ethical responsibilities
that await those who either design technology for human use, or
design technology that influences or even structures the working or
daily lives of others, Human-tech: Ethical and Scientific
Foundations will appeal to the broad range of students and scholars
in all of the HTI disciplines.
Cognitive engineering is an interdisciplinary approach to the
analysis, modeling, and design of engineered systems or workplaces
in which humans and technologies jointly operate to achieve system
goals. As individuals, teams, and organizations become increasingly
reliant on information technology and automation, it is more
important than ever for system and workplace design to be maximally
informed by state-of-the-art cognitive engineering research. This
volume is the first authoritative handbook to cover this recent and
rapidly growing field. The handbook collects and organizes
contemporary cognitive engineering research, drawing on the
original research of more than 60 contributing experts. Coverage of
human factors, human-computer interaction, and the conceptual
foundations of cognitive engineering is extensive, addressing not
only cognitive engineering in broader organizations and
communities, but also focusing on individual cognition, addressing
topics of attention, decision making, and multi-tasking. This
thorough approach speaks to the broad scope of cognitive
engineering, spanning the individual operator to teams and
organizations, with a focus on how systems of people and
technology, often in the form of automation, influences
performance. By collecting the best of cognitive engineering
research in one volume, this book serves as both a convenient
reference guide and as a useful entry point to the large and
diverse research literature. As such, this handbook will be a
valuable resource for researchers, students, and practitioners in
cognitive engineering and a variety of related fields in need of
guidance for how to put their products, systems, and services into
the hands of human users, performers, and customers.
In everyday life, and particularly in the modern workplace,
information technology and automation increasingly mediate,
augment, and sometimes even interfere with how humans interact with
their environment. How to understand and support cognition in
human-technology interaction is both a practically and socially
relevant problem. The chapters in this volume frame this problem in
adaptive terms: How are behavior and cognition adapted, or perhaps
ill-adapted, to the demands and opportunities of an environment
where interaction is mediated by tools and technology? The authors
draw heavily on the work of Egon Brunswik, a pioneer in ecological
and cognitive psychology, as well as on modern refinements and
extensions of Brunswikian ideas, including Hammond's Social
Judgment Theory, Gigerenzer's Ecological Rationality and Anderson's
Rational Analysis. Inspired by Brunswik's view of cognition as
"coming to terms" with the "casual texture" of the external world,
the chapters in this volume provide quantitative and computational
models and measures for studying how people come to terms with an
increasingly technological ecology, and provide insights for
supporting cognition and performance through design, training, and
other interventions. The methods, models, and measures presented in
this book provide timely and important resources for addressing
problems in the rapidly growing field of human-technology
interaction. The book will be of interest to researchers, students,
and practitioners in human factors, cognitive engineering,
human-computer interaction, judgment and decision making, and
cognitive science.
Please visit this website for additional materials:
http:
//www.humanfactors.illinois.edu/resources/OtherResourses/LensModel.aspx
The study of attention in the laboratory has been crucial to
understanding the mechanisms that support several different facets
of attentional processing: Our ability to both divide attention
among multiple tasks and stimuli, and selectively focus it on
task-relevant information, while ignoring distracting
task-irrelevant information, as well as how top-down and bottom-up
factors influence the way that attention is directed within and
across modalities. Equally important, however, is research that has
attempted to scale up to the real world this empirical work on
attention that has traditionally been well controlled by limited
laboratory paradigms and phenomena. These types of basic and
theoretically guided applied research on attention have benefited
immeasurably from the work of Christopher Wickens. This book honors
Wickens' many important contributions to the study of attention by
bringing together researchers who examine real-world attentional
problems and questions in light of attentional theory. The research
fostered by Wickens' contributions will enrich not only our
understanding of human performance in complex real-world systems,
but also reveal the gaps on our knowledge of basic attentional
processes.
In everyday life, and particularly in the modern workplace,
information technology and automation increasingly mediate,
augment, and sometimes even interfere with how humans interact with
their environment. How to understand and support cognition in
human-technology interaction is both a practically and socially
relevant problem. The chapters in this volume frame this problem in
adaptive terms: How are behavior and cognition adapted, or perhaps
ill-adapted, to the demands and opportunities of an environment
where interaction is mediated by tools and technology? The authors
draw heavily on the work of Egon Brunswik, a pioneer in ecological
and cognitive psychology, as well as on modern refinements and
extensions of Brunswikian ideas, including Hammond's Social
Judgment Theory, Gigerenzer's Ecological Rationality and Anderson's
Rational Analysis. Inspired by Brunswik's view of cognition as
"coming to terms" with the "casual texture" of the external world,
the chapters in this volume provide quantitative and computational
models and measures for studying how people come to terms with an
increasingly technological ecology, and provide insights for
supporting cognition and performance through design, training, and
other interventions. The methods, models, and measures presented in
this book provide timely and important resources for addressing
problems in the rapidly growing field of human-technology
interaction. The book will be of interest to researchers, students,
and practitioners in human factors, cognitive engineering,
human-computer interaction, judgment and decision making, and
cognitive science.
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