Teaches you to use Zoho CRM effectively to benefit your business. This book takes you through a number of real-life scenarios and teaches you how to use Zoho CRM to create solutions for your business, with no technical background needed and with little to no coding required. Sound too good to be true? Technology makes our lives easier and there are a large number of resources on offer to help with various tasks, including managing business information. With all the tools, apps, and services to choose from, it is still a daunting and often expensive undertaking for businesses to create solutions that fit their specific requirements. That's where Zoho CRM comes in. Using this book you can create a fully-functional cloud-based app that manages your company information, is elegant to use, and cost-effective to maintain. Basic computer and internet skills is all you need to successfully launch your very own CRM with the help of this book. Get started today with Mastering Zoho CRM. What You'll Learn Set up Zoho CRM properly from the ground up Model your business processes and implement them on Zoho CRM Centralize and manage your entire marketing, sales, and customer service processes Integrate CRM with other Zoho tools to streamline day to day business operations Create powerful dashboards and reports to provide relevant, actionable information to concerned people Use advanced CRM features such as workflow automation, role-based security, territories, etc. Connect Zoho CRM to external tools and services to extend features, and let CRM scale up with your business needs. Who This Book Is For Small business owners and solopreneurs who want to take control of the beating heart of their business -their marketing, sales, and customer-service efforts- without spending tens of thousands of dollars on customized solutions. Solution providers and consultants who want to learn the ins and outs of one of the hottest CRM tools in the market and provide winning related services to their clients by adding Zoho to their list of offerings.

Learn how to use Zoho Creator effectively to benefit your business. This book takes you through a number of real-life scenarios and teaches you how to use Zoho Creator to create solutions for your business, with no technical background needed and with little to no coding required. Sound too good to be true? Not with Zoho Creator. With the help of this book you can create a fully-functional cloud-based app that manages your company information, is elegant to use, and cost-effective to maintain. Get started today. Technology makes our lives easier and there are a large number of resources on offer to help with various tasks, including managing business information. With all the tools, apps, and services to choose from, it is still a daunting and often expensive undertaking for businesses to create solutions that fit their specific requirements. Mastering Zoho Creator will guide you through all of this. What You'll Learn Build Zoho Creator applications properly from the ground up Design with the user in mind Design with the data in mind Create and launch real world business applications, such as real estate management system Integrate your app with external tools and services Extend the capabilities of other Zoho offerings such as CRM Add advanced features by coding in Deluge scripting language Who This Book Is For Small business owners and solopreneurs who want to create business applications and solution to solve their day-to-day problems without the need for prior technical knowledge, coding, or the help of programmers and expensive external consultants. Solution providers and consultants who want to learn the ins and outs of Zoho tools and create world-class business applications for their clients quickly and efficiently.

Withmore than1.3 million users and growing every week, Zoho.com is a popular online suite of productivity applications that include email, word processor, spreadsheet, accounting, collaboration, social networking and other creative tools. It's basically like having an online version of Microsoft Office, and Google Apps. And do you know what's great about Zoho?

It's cost efficient and free depending on the services you choose; it's hosted on their servers; little or no tech support will ever be needed; and it runs nicely on thin clients like netbooks or smartphones like theiPhone. Also, according to CIOMagazine: " Zoho has] got more applications than Google... The apps they have are richer."

Foundation Zoho gets you started with the vibrant Zoho.com and shows you how to use it for day-to-day tasks as well as have fun with it. This book alsohelps you to utilize Zoho with iPhone or even with Microsoft Office, if you still wish to use it. What you'll learn How to use Zoho.com as an at home and work office and productivity toolwork, but have fun as well What cloud computing is, how it's important, andhow it isused in practiceHow to adopt Zoho.com as your daily business and at home Do -it-yourself (DIY) solutions that require little-to-no technical knowledge norsupport. How Zoho can play a key role in the future of business applications, to increase productivity and collaboration, while at the same time minimizing and all but eliminating costs and overheadHow to use all of the major Zoho applications and how to incorporate them into daily activitiesHow to increase productivity and collaboration in business using these applicationsHow to be more productive using Zoho itself, by learning shortcuts, tips, and miscellaneous tools and pluginsExtending Zoho.com to your iPhone or Microsoft Office Who this book is for

Anybody who uses the Internet, word processors, and planners, especially businesspeople, freelancers, scientists and researchers, and students. Table of Contents Getting Up and Running with Zoho Processing Your Words Of Numbers and Sheets Present Yourself All in One Box Live in the Cloud Publish in the Cloud Zoho Utility Applications The Plaza Manage Your Business Manage Your People Manage Your Invoices Manage Your Projects Take Control of Your Meetings Data Is Everything