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Visible knowledge is a tool nearly lost in the West, but it has
been used to great effect by Toyota in its 50-year march from
noncompetitiveness to its current status as the second largest
automobile company in the world. It is key for the 50% growth in
market share Toyota plans for this decade despite worldwide
overcapacity in the auto business. This book presents the reader
with a systematic approach to create, capture, and display
knowledge in a way that allows development teams to optimize the
design of their products and production processes. Visible
knowledge not only applies to knowledge management, but provides a
means of collaboration to facilitate better decision-making in the
development process. This book has evolved out of a manuscript that
Allen Ward, the foremost U.S. expert on lean product development,
was writing at the time of his untimely death. It is not intended
to be a treatise of Lean product development methods. Quite the
opposite-it is focused on one small piece, "visible knowledge." It
is, however, one technique that Dantar Oosterwal and Durward Sobek
have found to be very effective at Harley-Davidson and other
places, and a tool that can make a difference whether used by
itself or as a starting point for a larger journey into Lean
product development. In completing this work, Oosterwal and Sobek
kept the aim true to Allen's original intent. The preface and first
three chapters are essentially Allen's original intellectual
contribution. They have made editorial changes to improve
readability and clarity of explanation. Throughout, they have
attempted to preserve Allen's voice in the writing, even keeping
the narrative in first person as it was originally written. They
have also added a fourth chapter that highlights some practical
ways to apply the ideas presented in earlier chapters, illustrated
with case examples from their experience.
Visible knowledge is a tool nearly lost in the West, but it has
been used to great effect by Toyota in its 50-year march from
noncompetitiveness to its current status as the second largest
automobile company in the world. It is key for the 50% growth in
market share Toyota plans for this decade despite worldwide
overcapacity in the auto business. This book presents the reader
with a systematic approach to create, capture, and display
knowledge in a way that allows development teams to optimize the
design of their products and production processes. Visible
knowledge not only applies to knowledge management, but provides a
means of collaboration to facilitate better decision-making in the
development process. This book has evolved out of a manuscript that
Allen Ward, the foremost U.S. expert on lean product development,
was writing at the time of his untimely death. It is not intended
to be a treatise of Lean product development methods. Quite the
opposite-it is focused on one small piece, "visible knowledge." It
is, however, one technique that Dantar Oosterwal and Durward Sobek
have found to be very effective at Harley-Davidson and other
places, and a tool that can make a difference whether used by
itself or as a starting point for a larger journey into Lean
product development. In completing this work, Oosterwal and Sobek
kept the aim true to Allen's original intent. The preface and first
three chapters are essentially Allen's original intellectual
contribution. They have made editorial changes to improve
readability and clarity of explanation. Throughout, they have
attempted to preserve Allen's voice in the writing, even keeping
the narrative in first person as it was originally written. They
have also added a fourth chapter that highlights some practical
ways to apply the ideas presented in earlier chapters, illustrated
with case examples from their experience.
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