EPDF and EPUB available Open Access under CC-BY licence. This book examines the idea and practice of co-creation in public services. Informed by practical action, lived experience and research from 10 countries across Europe, including the UK, it shines new light on the theory and reality of co-creation by conceptualising it in terms of human rights, social justice and social innovation. Focusing on human dimensions, the book presents real life examples in public services as diverse as social care, health, work activation, housing and criminal justice. It also highlights the ways digital technologies can accelerate or hinder co-creation. The book confronts a paradox at the heart of co-creation: standardisation and inflexibility in planning and resourcing, or ‘concrete-ness’, counters the ‘elasticity’ required to sustain co-creation in complex contexts.

Introduction and conclusion available Open Access under CC-BY-NC licence. The turn towards a Social Investment approach to welfare implies deploying resources to enhance human capital and mobilise the productive potential of citizens, starting in early childhood. This edited collection brings regional and local realities to the forefront of social investment debates by showcasing successes, challenges and setbacks of Social Investment policies and services from ten European countries: Italy, UK, Sweden, Finland, Greece, Germany, Poland, the Netherlands, Hungary, and Spain. It provides practical, accessible illustrations of good practice, routes to success, and lessons learned. The book is informed throughout by engagement with service users and local communities, and features many previously unheard voices including front-line workers, local decision makers, volunteers and beneficiaries.

The turn towards a Social Investment approach to welfare implies deploying resources to enhance human capital and mobilise the productive potential of citizens, starting in early childhood. This edited collection brings regional and local realities to the forefront of social investment debates by showcasing successes, challenges and setbacks of Social Investment policies and services from ten European countries: Italy, UK, Sweden, Finland, Greece, Germany, Poland, the Netherlands, Hungary, and Spain. It provides practical, accessible illustrations of good practice, routes to success, and lessons learned. The book is informed throughout by engagement with service users and local communities, and features many previously unheard voices including front-line workers, local decision makers, volunteers and beneficiaries.

Our socio-economic systems continue to grow and evolve. We need to acknowledge that, consequently, our decisions often fail – they are ineffective and create unexpected side effects. The speed of execution is increasing constantly and markets and systems respond almost immediately, making decision-making challenging. There is little or no room for failure.

This important new book analyses real world strategy and policy challenges, addressing the interconnectedness of the markets/systems we live in. It provides a step-by-step approach using systems thinking to solve complex problems in socio-political as well as business environment. It proposes a technique with which to better understand the problems and the context in which they arise, and tools to directly inform each step of the decision-making process. The book explores the main innovation that systemic thinking introduces – the emphasis on defining the problem creating system, which is made up of interacting parts, rather than prioritizing events that need immediate fixing.The case studies, examples and the approach proposed can be used to better understand reality and its complexity, and to integrate stakeholders for a better solution.

Practically, it can be used to identify problems, analyse their boundaries, design interventions, forecast and measure their expected impacts, implement them and monitor and evaluate their success/failure. The book touches upon global issues related to policy making and strategic management, as well as issues related to sustainable development for both the public and private sector.

Powerful, memorable architecture in response to diverse conditions and briefs, conceived and developed by the Geneva architectural couple Kristina Sylla Widmann and Marc Widmann: this volume presents five school buildings and facilities with a high architectural quality, as well as several outstanding residential and administrative buildings. Text in English and German.

Una multinazionale del tabacco sviluppa un nuovo tipo di sigaretta che cura il cancro, ed intende farla adottare dai servizi sanitari nazionali di tutto il mondo. La sperimentazione su conigli-cavia in gabbia procede febbrile e spietata. Nel frattempo, un coniglio-scienziato-pazzo, fan sfegatato dei Queen e grande consumatore di droghe, tenta con alterne fortune di realizzare un mega-ordigno che possa distruggere il mondo. Un inerme coniglio protagonista vive la deportazione, la separazione dagli affetti e l'ineffabile vita segnata dalla gabbia, dalla maschera per il fumo e dalla vivisezione. Un'originale setta religiosa coadiuvata da un esercito di guerrigliere molto speciali modellera gli eventi di questa storia che attraversa quattro continenti. La pazzia umana ed animale procede spedita verso un finale a sorpresa...

Powerful, memorable architecture in response to diverse conditions and briefs, conceived and developed by the Geneva architectural couple Kristina Sylla Widmann and Marc Widmann: this volume presents five school buildings and facilities with a high architectural quality, as well as several outstanding residential and administrative buildings. Text in English and French.