This book investigates organizational learning from a variety of information processing perspectives. Continuous change and complexity in regulatory, social and economic environments are increasingly forcing organizations and their employees to acquire the necessary job-specific knowledge at the right time and in the right format. Though many regulatory documents are now available in digital form, their complexity and diversity make identifying the relevant elements for a particular context a challenging task. In such scenarios, business processes tend to be important sources of knowledge, containing rich but in many cases embedded, hidden knowledge. This book discusses the possible connection between business process models and corporate knowledge assets; knowledge extraction approaches based on organizational processes; developing and maintaining corporate knowledge bases; and semantic business process management and its relation to organizational learning approaches. The individual chapters reveal the different elements of a knowledge management solution designed to extract, organize and preserve the knowledge embedded in business processes so as to: enrich organizational knowledge bases in a systematic and controlled way, support employees in acquiring job role-specific knowledge, promote organizational learning, and steer human capital investment. All of these topics are analyzed on the basis of real-world cases from the domains of insurance, food safety, innovation, and funding.

This book investigates organizational learning from a variety of information processing perspectives. Continuous change and complexity in regulatory, social and economic environments are increasingly forcing organizations and their employees to acquire the necessary job-specific knowledge at the right time and in the right format. Though many regulatory documents are now available in digital form, their complexity and diversity make identifying the relevant elements for a particular context a challenging task. In such scenarios, business processes tend to be important sources of knowledge, containing rich but in many cases embedded, hidden knowledge. This book discusses the possible connection between business process models and corporate knowledge assets; knowledge extraction approaches based on organizational processes; developing and maintaining corporate knowledge bases; and semantic business process management and its relation to organizational learning approaches. The individual chapters reveal the different elements of a knowledge management solution designed to extract, organize and preserve the knowledge embedded in business processes so as to: enrich organizational knowledge bases in a systematic and controlled way, support employees in acquiring job role-specific knowledge, promote organizational learning, and steer human capital investment. All of these topics are analyzed on the basis of real-world cases from the domains of insurance, food safety, innovation, and funding.

This book constitutes the refereed proceedings of the Third International Conference on Electronic Government and the Information Systems Perspective, EGOVIS 2014, held in Munich, Germany, in September 2014, in conjunction with DEXA 2014. The 23 revised full papers presented together with one invited talk were carefully reviewed and selected for inclusion in this volume. The papers are organized in the following topical sections: identity management in e-government; e-participation; intelligent systems in e-government; semantic technologies in e-government; e-government cases; open government data and G-cloud; and privacy and security in e-government.

This book constitutes the proceedings of the Blockchain, Robotic Process Management (RPA), and Central and Eastern Europe (CEE) Forum which were held as part of the 20th International Conference on Business Process Management, BPM 2022, which took place in Munster, Germany, during September 11-15, 2022. The Blockchain Forum is dealing with techniques for and applications of blockchains, distributed ledger technologies, and related topics. "The RPA Forum brings together researchers from various communities to discuss challenges, opportunities, and new ideas related to robotic process automation and its application to business processes in private and public sectors." The CEE Forum provides a discussion platform for BPM academics from Central and Eastern Europe to disseminate their research, compare results and share experiences. The 20 papers presented in this volume were carefully reviewed and selected from a total of 40 submissions.

This volume LNCS 12429 constitutes the papers of the 11th International Conference on Electronic Government and the Information Systems Perspective, EGOVIS 20221, held in Vienna, Austria, in August 2022. The 11 full papers presented were carefully reviewed and selected from 16 submissions and focus on information systems and ICT aspects of e-government. The papers are organized in 3 topical sections: e-government theoretical background; semantic technologies and legal issues;; artificial intelligence and machine learning in e-government context.

This book constitutes the refereed proceedings of the 9th International Conference on Electronic Government and the Information Systems Perspective, EGOVIS 2020, held in Bratislava, Slovakia, in September 2020. The 15 full and one short papers presented were carefully reviewed and selected from 24 submissions. The papers are organized in the following topical sections: Knowledge representation and modeling in e-Government; e-Government theoretical background; E-Government cases - data and knowledge management; identity management and legal issues; artificial intelligence and machine learning in e-Government context.

This book constitutes the contributions presented at the Blockchain Forum and the Central and Eastern Europe Forum (CEE Forum) held at the 17th International Conference on Business Process Management, BPM 2019, which took place in Vienna, Austria, in September 2019. The Blockchain Forum deals with the use of blockchain for collaborative information systems. Conceptual, technical and application-oriented contributions are pursued within the scope of this theme. The Blockchain Forum received a total of 31 submissions; 10 full and 1 short paper were accepted for publication in this book. The objective of the CEE Forum is to foster discussion for BPM academics from Central and Eastern Europe to disseminate their research, compare results and share experiences. For the CEE Forum 16 submissions were received and 6 full and 2 short papers were accepted for publication. The book also contains one invited talk in full-paper length and 6 poster papers from the CEE Forum.

This book constitutes the refereed proceedings of the 8th International Conference on Electronic Government and the Information Systems Perspective, EGOVIS 2019, held in Linz, Austria, in August 2019. The 17 full papers presented were carefully reviewed and selected from 25 submissions. The papers are organized in the following topical sections: open data and open innovation; data-driven approaches in e-government; e-government cases - data and knowledge management; e-government theoretical background; and digitalization and transparency.

This book constitutes the refereed proceedings of the 7th International Conference on Electronic Government and the Information Systems Perspective, EGOVIS 2018, held in Regensburg, Germany, in September 2018. The 19 revised full papers presented were carefully reviewed and selected from 22 submissions. The papers are organized in the following topical sections: digitalization and transparency; challenges in e-government technology and e-voting; knowledge management in the context of e-government; semantic technologies and the legal aspects; open data and open innovation; and e-government cases - data and knowledge management.

This book constitutes the refereed proceedings of the 6th International Conference on Electronic Government and the Information Systems Perspective, EGOVIS 2017, held in Lyon, France, in August 2017. The 20 revised full papers presented were carefully reviewed and selected from 24 submissions. The papers areorganized in the following topical sections: digitalization and transparency; open data ecosystems; intelligent systems in e-government; e-government research and intelligent systems; m-government and inclusion; e-government cases - data knowledge management; and knowledge management in the context of e-government.

This book constitutes the refereed proceedings of the 5th International Conference on Electronic Government and the Information Systems Perspective, EGOVIS 2016, held in Porto, Portugal, in September 2016, in conjunction with DEXA 2015. The 22 revised full papers presented together with three invited talk were carefully reviewed and selected from 27 submissions. The papers are organized in the following topical sections: e-government cases - legal issues; e-government cases - technical issues; open data and transparency; knowledge representation and modeling in e-government; intelligent systems in e-government; e-government research and intelligent systems; e-government data and knowledge management; identity management in e-government.

This book constitutes the refereed proceedings of the 4th International Conference on Electronic Government and the Information Systems Perspective, EGOVIS 2015, held in Valencia, Spain, in September 2015, in conjunction with DEXA 2015. The 26 revised full papers presented together with one invited talk were carefully reviewed and selected from 30 submissions. The papers are organized in the following topical sections: semantic technologies in e-government; identity management in e-government; e-government cases; open innovation and G-cloud; intelligent systems in e-government; open government; e-government solutions and approaches.