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Society faces many challenges in workplaces, everyday life
situations, and education contexts. Within information behavior
research, there are often calls to bridge inclusiveness and for
greater collaboration, with user-centered design approaches and,
more specifically, participatory design practices. Collaboration
and participation are essential in addressing contemporary societal
challenges, designing creative information objects and processes,
as well as developing spaces for learning, and information and
research interventions. The intention is to improve access to
information and the benefits to be gained from that. This also
applies to bridging the digital divide and for embracing artificial
intelligence. With regard to research and practices within
information behavior, it is crucial to consider that all users
should be involved. Many information activities (i.e., activities
falling under the umbrella terms of information behavior and
information practices) manifest through participation, and thus,
methods such as participatory design may help unfold both
information behavior and practices as well as the creation of
information objects, new models, and theories. Information sharing
is one of its core activities. For participatory design with its
value set of democratic, inclusive, and open participation towards
innovative practices in a diversity of contexts, it is essential to
understand how information activities such as sharing manifest
itself. For information behavior studies it is essential to deepen
understanding of how information sharing manifests in order to
improve access to information and the use of information. Third
Space is a physical, virtual, cognitive, and conceptual space where
participants may negotiate, reflect, and form new knowledge and
worldviews working toward creative, practical and applicable
solutions, finding innovative, appropriate research methods,
interpreting findings, proposing new theories, recommending next
steps, and even designing solutions such as new information objects
or services. Information sharing in participatory design manifests
in tandem with many other information interaction activities and
especially information and cognitive processing. Although there are
practices of individual information sharing and information
encountering, information sharing mostly relates to collaborative
information behavior practices, creativity, and collective
decision-making. Our purpose with this book is to enable students,
researchers, and practitioners within a multi-disciplinary research
field, including information studies and Human-Computer Interaction
approaches, to gain a deeper understanding of how the core activity
of information sharing in participatory design, in which Third
Space may be a platform for information interaction, is taking
place when using methods utilized in participatory design to
address contemporary societal challenges. This could also apply for
information behavior studies using participatory design as
methodology. We elaborate interpretations of core concepts such as
participatory design, Third Space, information sharing, and
collaborative information behavior, before discussing participatory
design methods and processes in more depth. We also touch on
information behavior, information practice, and other important
concepts. Third Space, information sharing, and information
interaction are discussed in some detail. A framework, with Third
Space as a core intersecting zone, platform, and adaptive and
creative space to study information sharing and other information
behavior and interactions are suggested. As a tool to envision
information behavior and suggest future practices, participatory
design serves as a set of methods and tools in which new
interpretations of the design of information behavior studies and
eventually new information objects are being initiated involving
multiple stakeholders in future information landscapes. For this
purpose, we argue that Third Space can be used as an intersection
zone to study information sharing and other information activities,
but more importantly it can serve as a Third Space Information
Behavior (TSIB) study framework where participatory design
methodology and processes are applied to information behavior
research studies and applications such as information objects,
systems, and services with recognition of the importance of
situated awareness.
Das vorliegende Buch behandelt die Einsatzm glichkeiten des
Intranets im Rahmen des Internen Marketings. Es geht um die Frage,
inwieweit das Intranet zur Unterst tzung der internen Kommunikation
beitragen kann. Die Arbeit zeigt auf, welche Potentiale das
Intranet im Rahmen der internen Kommunikation hat, aber auch welche
Aspekte beim Einsatz des Intranets beachtet werden m ssen.
Weiterhin wird beschrieben und am Beispiel der
Fennel-Unternehmensgruppe verdeutlicht, wie ein Intranet konzipiert
und gestaltet sein muss, um als Instrument zur Verbesserung der
internen Kommunikation im Unternehmen geeignet zu sein. Die Autorin
besch ftigt sich einf hrend mit einigen theoretischen Grundlagen
zum Internen Marketing und zum Intranet. Nachfolgend werden die
Aufgaben und Ziele der internen Kommunikation erl utert und die
Potentiale wie auch die Grenzen des Intranets als internes
Kommunikationsinstrument aufgezeigt. Im praktischen Teil der Arbeit
wird zun chst der Zustand des bisherigen Intranets des analysierten
Unternehmens beschrieben. Im Anschluss werden, auf den Ergebnissen
einer Mitarbeiterbefragung basierend, Empfehlungen f r die
Neugestaltung des Intranets gegeben.
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