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The fast track route to understanding and implementing the balanced
scorecard in your business.
It covers the key aspects of the balanced scorecard, from using it
to develop the company's strategy and relating it to existing
control systems to setting goals and monitoring progress.
It gives examples and lessons from some of the worlds most
successful businesses, including Ricoh, Xerox and Ericsson
Enterprise and ideas from the smartest thinkers including Robert S.
Kaplan and David P. Norton.
It includes and glossary of key concepts and a comprehensive
resources guide.
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