The introduction of new technologies exerts a profound influence on our ways of thinking about current businesses and issues. They quickly make obsolete the products and services that these businesses provide. Nowhere has this been more evident in the early 1990s and the decades before than in the information industries, the focus of this book.

The introduction of new technologies exerts a profound influence on our ways of thinking about current businesses and issues. They quickly make obsolete the products and services that these businesses provide. Nowhere has this been more evident in the early 1990s and the decades before than in the information industries, the focus of this book.