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Non-Adversarial Communication - Speaking and Listening from the Heart (Paperback): Arlene Brownell Non-Adversarial Communication - Speaking and Listening from the Heart (Paperback)
Arlene Brownell; As told to Thomas Bache-Wiig
R435 R369 Discovery Miles 3 690 Save R66 (15%) Ships in 10 - 15 working days

This easy-to-understand how-to guide for learning to communicate in a way that brings common understanding with ease, deepens existing relationships, prevents conflicts, and enables one to deal more effectively with disagreements. The book is based on a 12-month program that pairs the intellectual awareness of the head with the feeling intelligence in the heart.

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