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From drones to wearable technology to Hyperloop pods that can
potentially travel more than seven hundred miles per hour, we're
fascinated with new products and technologies that seem to come
straight out of science fiction. But, innovations are not only
fascinating, they're polarizing, as, all too quickly, skepticism
regarding their commercial viability starts to creep in. And while
fortunes depend on people's ability to properly assess their
prospects for success, no one can really agree on how to do it,
especially for truly radical new products and services. In
Innovation Equity, Elie Ofek, Eitan Muller, and Barak Libai analyze
how a vast array of past innovations performed in the marketplace
from their launch to the moment they became everyday products to
the phase where consumers moved on to the "next big thing." They
identify key patterns in how consumers adopt innovations and
integrate these with marketing scholarship on how companies manage
their customer base by attracting new customers, keeping current
customers satisfied, and preventing customers from switching to
competitors' products and services. In doing so, the authors
produce concrete models that powerfully predict how the marketplace
will respond to innovations, providing a much more authoritative
way to estimate their potential monetary value, as well as a
framework for making it possible to achieve that value.
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