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CEF goals are the focus of communication activities where students learn and practice the language they need to have conversations in English. Clear outcomes in every lesson of every unit provide students with a sense of achievement as they progress through the course. The Outcomes student book includes a grammar reference section with activities for all grammar points covered; eight two-page writing lessons which cover social, academic and professional writing needs; and, four four-page Reviews to revise language and skills and explore learner training.

Essential Telephoning in English is a short course in telephoning skills short for pre-intermediate to intermediate learners of Business English. It is designed for use in the classroom but is also suitable for self-study. Using Essential Telephoning in English will help adult learners gain confidence in using the telephone in English and develop the four skills, with particular emphasis on Listening and Speaking. The course consists of twelve core units and three consolidation units covering a wide range of skills which include Answering the phone; Beginning and ending a call; Messages; Dealing with problems; Making appointments and Dealing with information. The three Consolidation units allow the student to check their progress. The Teacher’s book provides comprehensive teaching notes to accompany the course.

Ways of Doing helps students discover how they do things, both inside and outside the classroom. Based largely on humanistic principles, this book provides over 100 activities designed to encourage students to think, speak and write in English about areas they may never have discussed in their mother tongue. Ways of Doing is a rich source of stimulating and easy-to-use lesson ideas requiring minimal preparation. The activities, which are suitable for a range of levels and ages, deal with the following areas: examining the patterns and processes in students' everyday life, exploring both the mother tongue and the foreign language, group dynamics, exploring and exploiting the coursebook, ways of learning, correction and feedback. There is also a special teacher development section.