Healthcare Marketing: Strategies for Creating Value in the Patient Experience provides students with the tools to effectively combine healthcare expertise with key marketing principles to positively affect patient satisfaction. The book features insights from practicing healthcare professionals, focused readings, and background on marketing insights deeply connected to the world of healthcare to help students adapt and thrive in a dynamic and ever-changing industry. The opening chapter of the text identifies the seven areas healthcare providers should examine to determine whether their products and services are providing value to patients. Later chapters address the healthcare paradigm shift, strategic healthcare marketing, how caregivers create value, patient-centricity, and ethics in healthcare marketing. Healthcare Marketing prepares students to enter a professional healthcare environment with the marketing and management expertise needed to support a positive patient experience. The book is an excellent resource for courses that focus on marketing for healthcare programs and services. Practicing healthcare professionals will also find the information valuable and timely.

The idea of The Rapture",the return of Christ to rescue and deliver Christians off the earth,is an extremely popular interpretation of the Bible's Book of Revelation and a jumping-off point for the best-selling Left Behind" series of books. This interpretation, based on a psychology of fear and destruction, guides the daily acts of thousands if not millions of people worldwide. In The Rapture Exposed , Barbara Rossing argues that this script for the world's future is nothing more than a disingenuous distortion of the Bible. The truth, Rossing argues, is that Revelation offers a vision of God's healing love for the world. The Rapture Exposed reclaims Christianity from fundamentalists' destructive reading of the biblical story and back into God's beloved community.

Empires rise and expand by taking lands and resources and by enslaving the bodies and minds of people. Even in this modern era, the territories, geographies, and peoples of a number of lands continue to be divided, occupied, harvested, and marketed. The legacy of slavery and the scapegoating of people persists in many lands, and religious institutions have been co-opted to own land, to gather people, to define proper behavior, to mete out salvation, and to be silent. The contributors to People and Land, writing from under the shadows of various empires—from and in between Africa, Asia, the Americas, the Caribbean, and Oceania—refuse to be silent. They give voice to multiple causes: to assess and transform the usual business of theology and hermeneutics; to expose and challenge the logics and delusions of coloniality; to tally and demand restitution of stolen, commodified and capitalized lands; to account for the capitalizing (touristy) and forced movements of people; and to scripturalize the undeniable ecological crises and our responsibilities to the whole life system (watershed). This book is a protest against the claims of political and religious empires over land, people, earth, minds, and the future.

An autumn chill has settled over Busman's Harbor, Maine, but Julia Snowden is warming up the town by offering lobster stew at the local diner. When her landlord discovers a dead body in the walk-in refrigerator, Julia must figure out who ordered up a side of murder. Nothing's colder than a corpse--especially one stashed inside a sub-zero fridge. The victim spent his last night on earth dining at the restaurant bar, so naturally Julia finds herself at the center of the ensuing investigation. Lost in the November fog, however, is who'd want to kill the unidentified stranger--and why. It might have something to do with a suspicious group of retirees and a decades-old tragedy to which they're all connected. One thing's for sure: Julia's going to make solving this mystery her early bird special Includes Traditional Maine Clambake Recipes! Praise for Clammed Up "Readers can enjoy both figuring out the mystery and taking an armchair visit to coastal Maine." --"Library Journal""

Summer has come to Busman's Harbor, Maine, and tourists are lining up for a taste of authentic New England seafood, courtesy of the Snowden Family Clambake Company. But there's something sinister on the boil this season. A killer has crashed a wedding party, adding mystery to the menu at the worst possible moment.

This is a photographic story of Finals Day at the British Touring Car Championships - perfect for fans and would-be fans. The BTCC certainly puts racing cars through their paces. This year it was held at Brands Hatch - involve yourself in the experience by seeing the drivers, their cars, the fans and the venue at first hand! An excellent present for all the family - you may find yourself heading off to the track before too long!

Empires rise and expand by taking lands and resources and by enslaving the bodies and minds of people. Even in this modern era, the territories, geographies, and peoples of a number of lands continue to be divided, occupied, harvested, and marketed. The legacy of slavery and the scapegoating of people persists in many lands, and religious institutions have been co-opted to own land, to gather people, to define proper behavior, to mete out salvation, and to be silent. The contributors to People and Land, writing from under the shadows of various empires-from and in between Africa, Asia, the Americas, the Caribbean, and Oceania-refuse to be silent. They give voice to multiple causes: to assess and transform the usual business of theology and hermeneutics; to expose and challenge the logics and delusions of coloniality; to tally and demand restitution of stolen, commodified and capitalized lands; to account for the capitalizing (touristy) and forced movements of people; and to scripturalize the undeniable ecological crises and our responsibilities to the whole life system (watershed). This book is a protest against the claims of political and religious empires over land, people, earth, minds, and the future.