- Written to help those collating student feedback understand their options in terms of available technology and allow them to gather data that can help improve the student experience. - Provides examples of best practice using case studies to help inform departmental and institutional strategic priorities or specific teaching and learning initiatives on various levels. - Global contributors ensure this book is relevant in a world where university student satisfaction rates highly.

- Written to help those collating student feedback understand their options in terms of available technology and allow them to gather data that can help improve the student experience. - Provides examples of best practice using case studies to help inform departmental and institutional strategic priorities or specific teaching and learning initiatives on various levels. - Global contributors ensure this book is relevant in a world where university student satisfaction rates highly.