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This book is published open access under a CC BY 4.0 license. This
open access book offers something for everyone working with market
segmentation: practical guidance for users of market segmentation
solutions; organisational guidance on implementation issues;
guidance for market researchers in charge of collecting suitable
data; and guidance for data analysts with respect to the technical
and statistical aspects of market segmentation analysis. Even
market segmentation experts will find something new, including an
approach to exploring data structure and choosing a suitable number
of market segments, and a vast array of useful visualisation
techniques that make interpretation of market segments and
selection of target segments easier. The book talks the reader
through every single step, every single potential pitfall, and
every single decision that needs to be made to ensure market
segmentation analysis is conducted as well as possible. All
calculations are accompanied not only with a detailed explanation,
but also with R code that allows readers to replicate any aspect of
what is being covered in the book using R, the open-source
environment for statistical computing and graphics.
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