A sensible, reassuring guide to sex and growing up, revised with the most up-to-date information. What do you want to know about sex? Information about sex is everywhere. But what you learn from TV, movies, the internet, and friends is not always a healthy or accurate view of sexuality. This book is the perfect antidote. Formatted into a series of short Q&As, it is a frank, informative and open way to learn about changing bodies, sex, relationships, puberty and more. Children can use the book to explore and answer questions for themselves, or it can be used as a helpful starting points for conversations between adults and their children. Now revised and updated for the UK, Joanna Cole's Asking About Sex & Growing Up is the perfect book to provide answers to questions about sex.

Few, if any bands, have been as prolific or consistently creative as Genesis were in the 1970s, both together and apart. Across that decade, the mothership released eight studio and two live albums, played a thousand concerts and launched the solo careers of four of its members. Through it all, they weathered the departures of Anthony Phillips, Peter Gabriel and Steve Hackett, ending the decade as a self-contained trio of Tony Banks, Phil Collins and Mike Rutherford, one that was about to become the biggest band in the world. For many though, the 1970s represents their artistic peak as a hothouse for incredible songwriters. It made for a combustible, heady brew when those talents were all harnessed in the service of the band, helping create the progressive rock genre, pioneering the multimedia concert experience, as well as making a rakishly worn daffodil the headgear of choice for the cognoscenti. Genesis began the decade by playing before an audience of one and asking if he had 'any requests?' and ended it by headlining the Knebworth Festival in front of 80,000 fans. This book tells the whole story of that tumultuous decade, on record and on stage, together and apart.

What do you want to know about sex?

Information about sex is everywhere. But what you learn from TV, movies, the internet, and friends is not always a healthy or accurate view of sexuality.

Now revised and updated with current facts, Joanna Cole's Asking About Sex & Growing Up is the perfect book to provide answers to questions about sex. Writing especially for preteens, the author uses a question-and-answer format to offer straightforward information on a wide variety of subjects related to sex and puberty.

Design and implement the ideal customer focus

"Anticipate" provides business readers with a practical "how-to" approach for taking their customer-supplier relationship to one that is more sustainable and more mutually profitable. Much of the discussion on customer experience has centered on the hospitality or retail industries and has showcased the discrete techniques organizations use to deliver better service and create more satisfied customers. "Anticipate" extends and integrates those techniques to deliver an end-to-end customer experience that can be applied in any industry, by any type of organization. Get proven guidance on how to design and implement a customer-focused journey that moves beyond the transaction and satisfied customers, to a relationship and culture that creates and leverages loyalty - and the profitability that comes with it. Explains proprietary methods--such as the Customer Focus Maturity Model (R) and Value Chain Labs (R) --that teach readers the steps and tools organizations use to create, drive and optimize their customer focus.Authors Bill Thomas and Jeff Tobe have used their 10-point framework to guide Fortune 500's, start-ups as well as non-profits in charting a customer-focused journey that matures, anticipates and delivers increasing levels of loyalty and profitability with their customers, and across their broader value chain.

"Anticipate" will provide you with field-proven steps, tools and examples that you'll use to take your customer-focused strategy, execution and culture to the ideal level.