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Digital technology has changed the way we work, socialize, shop,
play and learn. This book offers a stimulating exploration of how
digitization has begun transforming the prevailing global logistics
system into a self-service and sharing economy, and ultimately
provides a vision of the monumental changes likely to overflow into
the business landscape. Consumer Logistics thoughtfully assesses
the challenges posed to businesses as the Internet of Things, 3D
printing and other yet-to-come technologies start to connect humans
and physical objects in forms that will further transform
lifestyles. Through a review of the evolutionary journey of
logistics management, this book argues that the fourth wave of
global logistics is fast giving way to the fifth wave of consumer
logistics, which will see consumers adapt to the seamless
offline-online purchasing experience brought by Omnichannel
Retailing. By considering how logistics and digital technologies
will interact to redefine consumer logistics, Peter J. Rimmer and
Booi Hon Kam argue that this outcome is likely to reflect the
character of the sixth great logistics wave: personal logistics.
Thought-provoking, and contemporary in topic, this book will be of
great value to business people interested in future trends,
logistics professionals and operators, as well as academics and
students worldwide working on logistics, supply chains and digital
transformations.
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