An amazing story about catastrophe and survival that has pushed new and innovative strategies for improving patient safety and quality of care on a national level, as well as serving as a learning experience for health care providers of all levels. While in a two-month long medically induced coma, Brian Boyle was unable to move or talk to anyone around him, yet he was able to hear, see, and feel pain. Brian slowly clawed his way back to the living and found the strength to live to tell his story. In The Patient Experience, Brian provides vital information from the patient's perspective to help caregivers gain valuable insight that will help them understand new ways to provide care to both patients and their families. By completion of this book, readers will be able to: Recognize the variety of feelings and emotions of the patient Identify simple methods and interventions to provide emotional support to relax the patient Determine the importance of particular amenities to a patient who may be unable to communicate Evaluate patient life-history to determine appropriate intervention techniques Understand the motivational role that communication has between the health care provider and the patient and his or her family When it comes to the patient experience, Brian has become a mouthpiece for the voiceless.

Red beans and rice, trad jazz, and second lines are the Big Easy's calling cards, but beyond where the carriage rides take you is a city brimming with genre-defying music, transnational cuisine, and pockets of wild, artistic locals that challenge preconceived notions of what it means to be New Orleans.

With a respectful nod to the traditional and a full embrace of the obscure, New Orleans: The Underground Guide is a resource for discovering the city as it really is -- as much brass bands and boas as it is bounce and bicycle tours. From a speakeasy in the Bywater neighborhood to the delightfully sketchy vibe of St. Roch Tavern, lead author Michael Patrick Welch uncovers an unexpected tableau of musicians, venues, and novel ways to pass the bon temps.

Contents include but are not limited to: where to get naked, how to make the most of Mardi Gras according to banjo player Geoff Douville, what to order from the delicious Slavic menu at Siberia, where to find the New Orleans Giant Puppet Festival, how to catch a performance by the New Movement comedy troupe, where to rent a kayak, and how to get in on the "bed and beverage" experience at the Royal Street Inn.