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To stay on top, companies need to do more than just tread
water--they need to grow. And that means that their employees need
to develop and improve their skills at the same pace. More than
ever, managers are being encouraged to improve employee performance
through effective coaching, but so few of them have the time--or
the knowledge--it takes to do it successfully. Brian Emerson and
Ann Loehr have spent years showing some of the country's top
companies how to develop their most promising employees. Now in
this helpful manual they guide managers through every step of the
coaching process, from problem solving to developing
accountability. Readers will discover:
the top 10 tips every manager should know before he starts to
coach - how to handle difficult conversations, conflicting
priorities, and problem team members - how to hold follow-up
meetings after goals and priorities have been set - sample
questions they can adapt to various situations - examples of common
problems and how they can use coaching to address them.
Clear, practical and straightforward, this is an invaluable
tool that will help all leaders coach employees, colleagues, and
themselves to excellence.
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