The fast-food industry is one of the few industries that can be described as truly global, not least in terms of employment, which is estimated at around ten million people worldwide. This edited volume is the first of its kind, providing an analysis of labour relations in this significant industry focusing on multinational corporations and large national companies in ten countries: the USA, Canada, the UK, the Netherlands, Germany, Australia, New Zealand, Singapore, and Russia.

A common framework of analysis is used to examine the extent to which multinational enterprises impose or adapt their employment practices in differing national industrial relations systems. The findings reveal that the global fast-food industry is typified by trade union exclusion, high labour turnover, unskilled work, paternalistic management regimes and work organization that allows little scope for developing workers' participation in decision-making, let alone advocating widely accepted concepts of social justice and workers' rights.

For up to twenty years after the Second World War both in Britain and the US boasted `mature' industrial relations systems supported by their governments and, allowing for some differences in degree, by most employers. Since the early 1980s, these systems have been critically weakened. This comparative industrial relations text explains this development primarily through the withdrawal of public policy support and, mainly in Britain's case, its replacement by government hostility. An important consequence of this is the erosion of the effective defence and representation of employee interests as the managerial prerogative has been allowed, even encouraged, to extend its authority in the workplace. The `representation gap' has grown so that six out of seven US employees, and two out of three British, are not represented at work, at the same time as there has been increasing discussion of `team' working etc. This could be a serious negative development for economic performance. A growing body of research is indicating that employers who bargain with trade unions, or enter into partnerships with them, are likely to be more productive than their non-union competitors. More importantly, the size of the representation gap presents a clear denial of the democratic rights of citizens, in their role as employees, with potentially serious implications for social stability both within and beyond the workplace.

The fast-food industry is one of the few industries that can be described as truly global, not least in terms of employment, which is estimated at around ten million people worldwide. This edited volume is the first of its kind, providing an analysis of labour relations in this significant industry focusing on multinational corporations and large national companies in ten countries: the USA, Canada, the UK, the Netherlands, Germany, Australia, New Zealand, Singapore, and Russia.
The extent to which multinational enterprises impose or adapt their employment practices in differing national industrial relations systems is analysed, Results reveal that the global fast-food industry is typified by trade union exclusion, high labour turnover, unskilled work, paternalistic management regimes and work organization that allows little scope for developing workers' participation in decision-making, let alone advocating widely accepted concepts of social justice and workers' rights.