Develop a library staff training program that really works! To stay on top of the lightning-fast changes in the library field and provide your patrons with the best service possible, you need to establish and sustain an effective program for training your staff. The Practical Library Trainer examines the concept of the library as a learning place for patrons and staff, offering a comprehensive view of training from an administrator's perspective. Bruce E. Massis, author of The Practical Library Manager (Haworth), addresses the essential issues of how to develop a strong program of continuous instruction, including customer service, reporting, recruitment, and retention of staff. The book focuses on the integration of staff training as a blended activity instead of an intervention, quelling the notion of training as an add-on to existing staff duties. The current information-rich environment provides your patrons with an abundance of resources to choose from for their research needs. But they can't do it alone-they need direction from a knowledgeable librarian who can recognize the pedigree, currency, and validity of licensed resources, particularly those available through electronic means. The Practical Library Trainer uses the goal of long-range customer service as a starting point, emphasizing the return on investment possibilities from blended training methods as a key to meeting your patrons' high expectations of service. The book also provides examples from outside the library community to demonstrate the importance of training on a non-library setting and looks at future training issues. The Practical Library Trainer examines: types of staff training (formal, informal, employer-provided, qualifying, skill improvement) strategies for recruiting and retaining a staff blended learning e-training in-house training how to use professional conferences as continuing education opportunities how to evaluate your training program a sample of an anywhere, anytime education and training program and much more! The Practical Library Trainer is an important resource for making sure your patrons get the most from your libraryand your staff.

Examine the nuts and bolts of successful management in today's rapidly evolving libraries This book is an essential primer for new library managers and directors. In addition to providing an overview of the practical aspects of management, it is a vital reference tool for managing your library and its staff. The Practical Library Manager's informative text and comprehensive bibliographies of print and electronic resources can guide you to solutions to the issues that every fledgling library manager must deal with upon appointment.While there are many publications on library management, The Practical Library Manager is one of very few to focus on the practical issues of staffing and the importance of continuous staff training. Also, unlike other books on the subject, this book features a chapter that points you to relevant management texts originally written for the corporate world rather than the library profession.The Practical Library Manager is the perfect single source to help you: understand the challenges of staffing your library and training your staff explore new technology's impact on library workers and evaluate training programs to help them keep up ensure that your staff has the core competencies they'll need in the current climate build a "virtual library" decide whether your library should join a consortium and much more In the words of the author: "Today, the most successful libraries in the country are those addressing the needs of both external and internal customers. However, it takes more than technology to change the working relationship between the institution and its customer. The guiding force for change must include a strong and respectful relationship between the library manager and staff. Much of what is written in this book can assist the fledgling manager in creating an environment of trust, teamwork, and respect."

Examine the nuts and bolts of successful management in today's rapidly evolving libraries!This book is an essential primer for new library managers and directors. In addition to providing an overview of the practical aspects of management, it is a vital reference tool for managing your library and its staff. The Practical Library Manager's informative text and comprehensive bibliographies of print and electronic resources can guide you to solutions to the issues that every fledgling library manager must deal with upon appointment.While there are many publications on library management, The Practical Library Manager is one of very few to focus on the practical issues of staffing and the importance of continuous staff training. Also, unlike other books on the subject, this book features a chapter that points you to relevant management texts originally written for the corporate world rather than the library profession.The Practical Library Manager is the perfect single source to help you: understand the challenges of staffing your library and training your staff explore new technology's impact on library workers and evaluate training programs to help them keep up ensure that your staff has the core competencies they'll need in the current climate build a "virtual library" decide whether your library should join a consortium and much more!In the words of the author: "Today, the most successful libraries in the country are those addressing the needs of both external and internal customers. However, it takes more than technology to change the working relationship between the institution and its customer. The guiding force for change must include a strong and respectful relationship betweenthe library manager and staff. Much of what is written in this book can assist the fledgling manager in creating an environment of trust, teamwork, and respect."

The Challenges to Library Learning: Solutions for Librarians is an insightful volume that offers a practical philosophy of engagement that can be used to meet the growing challenges facing librarians, including staffing shortages, depleted or eliminated training budgets, longer hours, greater workloads, and rapidly-changing technology, hindering the ability-and willingness-of employees to continue job education in library sciences. With three decades of experience as a library administrator, author Bruce E. Massis details an effective plan for inspiring initiative in the learner to pursue a goal-oriented and individualized approach to learning - helping the library to become more efficient, productive, and user-centered. Topics discussed include overcoming staff disengagement, accepting e-learning as a routine learning model, teaching and measuring information literacy training, creating a flexible alternative staffing model, the Community of Learning Program (CLP) for library staff, and the details of creating and implementing a training program. The Challenges to Library Learning: Solutions for Librarians is a vital and practical resource for anyone actively involved or pursuing a career in library administration.

The Challenges to Library Learning: Solutions for Librarians is an insightful volume that offers a practical philosophy of engagement that can be used to meet the growing challenges facing librarians, including staffing shortages, depleted or eliminated training budgets, longer hours, greater workloads, and rapidly-changing technology, hindering the ability-and willingness-of employees to continue job education in library sciences. With three decades of experience as a library administrator, author Bruce E. Massis details an effective plan for inspiring initiative in the learner to pursue a goal-oriented and individualized approach to learning - helping the library to become more efficient, productive, and user-centered. Topics discussed include overcoming staff disengagement, accepting e-learning as a routine learning model, teaching and measuring information literacy training, creating a flexible alternative staffing model, the Community of Learning Program (CLP) for library staff, and the details of creating and implementing a training program. The Challenges to Library Learning: Solutions for Librarians is a vital and practical resource for anyone actively involved or pursuing a career in library administration.

Library work often involves coordinating projects with many tasks and many stakeholders where cost and time limitations can be seen as opportunities. Project management can serve librarians well in their approach to a project. Learning to effectively manage those projects will help to work more effectively and to achieve goals. This book is designed to provide all library staffers at every level, in public, academic, school, and special libraries with an understanding of the basic tools of the project management methodology so that they may embark on projects with the expectation of success. The book is divided into three sections. The first section, Preparing for Project Management, includes the terminology, the philosophy, the people, and the return on investment of project management in libraries. The second section, Planning and Implementing Project Management, introduces the basics of the project management methodology as designed by the Project Management Institute. The third section, Library Resources, provides assistance in using the project management methodology for specific types of library projects, an introduction to agile project management, and success stories in library project management. The book includes many examples of project management tools and techniques as applied to library projects.

In addition to providing an overview the practical aspects of management, you will find it is a vital reference tool for managing your library and its staff. The Practical Library Manger's informative text and comprehensive bibliographies of print and electronic resources can guide you to solutions to the issues that every fledging library managers must deal with upon appointment.

Develop a library staff training program that really works! To stay on top of the lightning-fast changes in the library field and provide your patrons with the best service possible, you need to establish and sustain an effective program for training your staff. The Practical Library Trainer examines the concept of the library as a learning place for patrons and staff, offering a comprehensive view of training from an administrator's perspective. Bruce E. Massis, author of The Practical Library Manager (Haworth), addresses the essential issues of how to develop a strong program of continuous instruction, including customer service, reporting, recruitment, and retention of staff. The book focuses on the integration of staff training as a blended activity instead of an intervention, quelling the notion of training as an add-on to existing staff duties. The current information-rich environment provides your patrons with an abundance of resources to choose from for their research needs. But they can't do it alone-they need direction from a knowledgeable librarian who can recognize the pedigree, currency, and validity of licensed resources, particularly those available through electronic means. The Practical Library Trainer uses the goal of long-range customer service as a starting point, emphasizing the return on investment possibilities from blended training methods as a key to meeting your patrons' high expectations of service. The book also provides examples from outside the library community to demonstrate the importance of training on a non-library setting and looks at future training issues. The Practical Library Trainer examines: types of staff training (formal, informal, employer-provided, qualifying, skill improvement) strategies for recruiting and retaining a staff blended learning e-training in-house training how to use professional conferences as continuing education opportunities how to evaluate your training program a sample of an anywhere, anytime education and training program and much more! The Practical Library Trainer is an important resource for making sure your patrons get the most from your libraryand your staff.