Confidence. Leadership skills. Insights from health care pros. To manage health care organizations, you need it all. SHORTELL AND KALUZNY'S HEALTH CARE MANAGEMENT: ORGANIZATION DESIGN AND BEHAVIOR was written by a "who's who" of experts to prepare you to lead in the modern age. Exposing the issues health care organizations face every day, the authors challenge you to step up, take a position, and act using the skills you're building in your course. This book also packs the newest research, public policies, government regulations, payment models, key procedures and more into every page -- so you're ready to take charge of the situation no matter what comes your way.