Chris Clarke-Epstein and C. Leslie Charles have created a book for first-time trainers or facilitators. You will find in this "one-stop shopping" resource the equivalent of a seasoned trainer's lifetime of lessons learned. Easy to read and full of personality, this resource answers the most often asked questions posed by new trainers and those who want to maintain their learning curve. And you'll also find some answers to questions you haven't even thought to ask. What will this book do for you? It will help you prevent disasters and apply proven training techniques that will make you look and feel more experienced than you are. Special behind-the-scenes advice will build your confidence and help you avoid the common pitfalls that contribute to poor training.