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The majority of the Air Force's stateside utility systems are old,
obsolete, and unreliable. The cost to upgrade and repair these
systems is currently estimated at over $4 billion. In response, the
Air Force began efforts to convey ownership of these utility
systems to the private sector through privatization efforts.
However, privatization critics believe that newly privatized
entities of government will cost the public more money and provide
a lower level of service. Therefore, independent audits are a
necessity to ensure government initiatives, meet their intended
goals. However, the Air Force currently lacks an effective auditing
tool to ensure the efficiency and lower cost associated with
utility privatization are balanced with the desired increases in
quality, reliability, and responsiveness of its utility systems.
The Value-Focused Thinking methodology was used to create a
multi-objective decision analysis model to determine the
effectiveness of Air Force utility privatization efforts by
evaluating the performance of privatized utility systems.
Consisting of 28 bottom-tier values and 47 measures, the model
captures the majority of the Air Force's objectives and concerns
regarding its privatized utility systems. Using notational data,
the utility systems at eight simulated Air Force installations were
evaluated and rank ordered to validate the model. Sensitivity
analysis was also performed to provide further insight into the
decision making process. The results of this research prove that
the model can be an effective decision analysis tool that provides
the Air Force insight on the performance of its privatized utility
systems.
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