This guide for the design and management of information services is intended for students in information services management, both in schools of library and information science and in schools of business management. It is also aimed at practitioners - librarians and other managers - who provide information to services in business, industry, and government, either from within an organization or as external consultants and contractors. In addition, managers of computer and communications facilities and other organizations that process information, should find this guide relevant.;The text offers a basis for the design and management of information services to: provide decisison-makers with help of the management of change; make corporate decision-makers aware of information as an asset and as a strategy for improved, innovative decisions; and make information service providers potential sources of innovation for any organization that processes information.