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This book seeks to establish an interdisciplinary, applied social
scientific model for researchers and students that advocates a
cooperative effort between machines and people. After showing that
basic research on social processes offers much needed guidance for
those creating technology and designing tools for group work, its
papers demonstrate the mutual relevance of social science and
information system design, and encourage better integration of
these disciplines.
This comprehensive collection closely examines the variety of
electronic tools being deployed to solve traditional problems in
communication and coordination. Unfortunately, research shows that
these tools have not been as successful as their designers had
envisioned, partially because they were not always produced with
the needs and goals of their human users in mind. The editors' goal
is to entice more social scientists to orient their research around
questions of practical interest to information system designers and
to convince designers to search for the knowledge about social and
organizational behavior that would make their tools more
useful.
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