Al and the Emergencies gives an insight into what a day in the life of an emergency call handler looks like. Al, the emergency call handler, gives important advice over the telephone and sends ambulances to people who need them. In this book, we follow Al to find out more about his job and how he helps to save lives. Al and the Emergencies is in Lime Book Band, Oxford Reading Level 11. Project X Hero Academy Non-fiction is an inspirational series of books which broadens children's subject knowledge, while consolidating their phonics learning and improving their reading fluency.