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Aligning an organization's goals and strategies requires specifying
their rationales and connections so that the links are explicit and
allow for analytic reasoning about what is successful and where
improvement is necessary. This book provides guidance on how to
achieve this alignment, how to monitor the success of goals and
strategies and use measurement to recognize potential failures, and
how to close alignment gaps. It uses the GQM+Strategies approach,
which provides concepts and actionable steps for creating the link
between goals and strategies across an organization and allows for
measurement-based decision-making. After outlining the general
motivation for organizational alignment through measurement, the
GQM+Strategies approach is described concisely, with a focus on the
basic model that is created and the process for creating and using
this model. The recommended steps of all six phases of the process
are then described in detail with the help of a comprehensive
application example. Finally, the industrial challenges addressed
by the method and cases of its application in industry are
presented, and the relations to other approaches, such as Balanced
Scorecard, are described. The book concludes with supplementary
material, such as checklists and guidelines, to support the
application of the method. This book is aimed at organization
leaders, managers, decision makers, and other professionals
interested in aligning their organization's goals and strategies
and establishing an efficient strategic measurement program. It is
also interesting for academic researchers looking for mechanisms to
integrate their research results into organizational environments.
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