From the authors of the award-winning Meeting the Leadership Challenge in Long-Term Care, this book provides a blueprint for success in today's performance-based healthcare system. It presents a tested approach to delivering optimal care to each resident using a proven, coordinated bundle of key practices that include: Leadership that brings out the best in staff A communication infrastructure to support teamwork throughout an organization A high-involvement performance improvement process that delivers quality person-centered care and prevents avoidable declines This practical resource takes long-term care leaders through the critical steps to achieve staff stability, strengthen coordination of care, and maintain the highest practicable well-being for each resident. It demonstrates how engaging staff in continuous quality improvement produces consistently high-quality care. Whether care communities are excelling or struggling, leaders can benefit from these performance-improving practices. Filled with candid, impactful personal accounts about implementing quality improvement in nursing homes, A Long-Term Care Leader's Guide reveals precisely how leaders and their staff can do better, together.

What you do really does matter! This book is a must read for nursing home administrators, directors of nursing, and others in leadership positions in long-term care. It offers practical, commonsense, easy-to-implement approaches that will yield immediate positive results. It also serves as a wake-up call to leaders who doubt their impact and as an affirmation to leaders who struggle daily to do a good job. Let Meeting the Leadership Challenge in Long-Term Care open the door to new possibilities and set your organisation on a better course. Too often long-term care leaders feel overwhelmed by regulatory, financial, and corporate constraints and succumb to the myth that staff turnover is an inevitable cost of doing business. This book debunks this myth, revealing the powerful link between staff satisfaction and successful organisational performance that delivers high quality, high census, good surveys, and a healthy bottom line. Based on extensive on-the-ground experience with implementing and guiding hundreds of nursing homes through successful organisational transformations, the authors offer advice and wisdom that can make your organisation more successful, efficient and stable, whether it is currently struggling or thriving. Just a few of the take-home lessons from your this constructive guide include how to Get and keep the right staff, including how to identify ""triple crown winners"" Reduce staff stress and promote solid teamwork Build a positive chain of leadership that brings out the best in the staff Convert money now spent on turnover into resources to support stability Improve corporate support with an instructive ""Stop Doing List"" Use quality improvement and culture change practices to achieve high performance Increase staff, family, and resident satisfaction Make a meaningful impact as a leader Watch these benefits unfold right before your eyes in one of the most unique features of this book: a journal documenting administrator David Farrell's experience turning around a nursing home that was by all measures doing poorly. Through his difficulties, triumphs, tragedies, and everyday experiences, see how better outcomes are attainable by focusing on leadership practices that make a difference. Widely recognised as experts in the long-term care field, the authors of Meeting the Leadership Challenge in Long-Term Care combine their years of experience in nursing home leadership and management to create a resource that can transform how long-term care facilities are run. 2012 National Mature Media Award (Bronze Award Winner)