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Multi-Channel Marketing, Branding and Retail Design - New Challenges and Opportunities (Hardcover): Charles McIntyre, T. C.... Multi-Channel Marketing, Branding and Retail Design - New Challenges and Opportunities (Hardcover)
Charles McIntyre, T. C. Melewar, Charles Dennis
bundle available
R2,728 Discovery Miles 27 280 Ships in 12 - 17 working days

Recently, many researchers have found that their work crosses the borders of design, branding and marketing. This orientation finds itself in contrast to the generally discipline-delineated world of academic journal publishing where cross-sector studies often find difficulties in acceptance (design-based work in marketing being particularly poorly represented). This unique book focuses upon service design, including retail and multi-channel marketing matters pertinent to the current age where physical contact with consumers has resurfaced as an enduring part of the marketing and branding landscape - complementary to online and virtual worlds. The span of the text goes from what may be regarded as micro-environmental issues of type design and the semiotics of brand meanings towards macro-environmental concerns of city design and ecological threat, all relative to living within any world (and all worlds) that businesses and consumers may co-create or are invited and welcomed to in their own multi-layered experience.

Tourism and Retail - The Psychogeography of Liminal Consumption (Paperback): Charles McIntyre Tourism and Retail - The Psychogeography of Liminal Consumption (Paperback)
Charles McIntyre
bundle available
R1,413 Discovery Miles 14 130 Ships in 12 - 17 working days

Tourists are drawn to explore new environments and peoples. What better way to interact with a locality than to seek out and roam its marketplaces? The nature of tourist shopping activity thus goes beyond mere functional purchasing into multi-sensory explorations of place and space. Awareness of the shifting nature of these attractions is crucial to retailers and place marketers, in this age of the internet, in order that the physical space of the market is also social and cultural space. This book offers new perspectives on the intersection between tourism and retail research that is liminal to both fields yet central to the tourist experience, standing as an important and illuminating realm of consumer behaviour. It features a selection of multidisciplinary researchers' perspectives on tourist retail format and formation attractiveness for consumers, from the economist to the fashion retailer. By reviewing selected developments in space, place and behaviours within leisure, entertainment and recreational shopping, encompassing travel points, retail centres, sensory/festival marketplaces, leisure/cityscapes, department stores and fashion, the book offers thought-provoking insights into the past, present and future of tourist retail across a variety of global locations. Given the emphasis upon consumer experience in place and space study and the apparent importance of retail activities within the tourism sphere, this book will be valuable reading for all those interested in retail, tourism and wider socio-cultural leisure environments and behaviours.

Tourism and Retail - The Psychogeography of Liminal Consumption (Hardcover): Charles McIntyre Tourism and Retail - The Psychogeography of Liminal Consumption (Hardcover)
Charles McIntyre
bundle available
R4,270 Discovery Miles 42 700 Ships in 12 - 17 working days

Tourists are drawn to explore new environments and peoples. What better way to interact with a locality than to seek out and roam its marketplaces? The nature of tourist shopping activity thus goes beyond mere functional purchasing into multi-sensory explorations of place and space. Awareness of the shifting nature of these attractions is crucial to retailers and place marketers, in this age of the internet, in order that the physical space of the market is also social and cultural space. This book offers new perspectives on the intersection between tourism and retail research that is liminal to both fields yet central to the tourist experience, standing as an important and illuminating realm of consumer behaviour. It features a selection of multidisciplinary researchers' perspectives on tourist retail format and formation attractiveness for consumers, from the economist to the fashion retailer. By reviewing selected developments in space, place and behaviours within leisure, entertainment and recreational shopping, encompassing travel points, retail centres, sensory/festival marketplaces, leisure/cityscapes, department stores and fashion, the book offers thought-provoking insights into the past, present and future of tourist retail across a variety of global locations. Given the emphasis upon consumer experience in place and space study and the apparent importance of retail activities within the tourism sphere, this book will be valuable reading for all those interested in retail, tourism and wider socio-cultural leisure environments and behaviours.

The Art and Science of Delivering Superior Customer Service (Paperback): Charles McIntyre, Harold Glaser The Art and Science of Delivering Superior Customer Service (Paperback)
Charles McIntyre, Harold Glaser
bundle available
R347 Discovery Miles 3 470 Ships in 10 - 15 working days
The Art of Selling Rocket Science - Book 1. Building a Sales Program for Technical Services (Paperback): Harold Glaser, Charles... The Art of Selling Rocket Science - Book 1. Building a Sales Program for Technical Services (Paperback)
Harold Glaser, Charles McIntyre
bundle available
R339 Discovery Miles 3 390 Ships in 10 - 15 working days
The Art of Selling Rocket Science - Book 2. Winning Competitive Pursuits for Technical Services (Paperback): Harold Glaser,... The Art of Selling Rocket Science - Book 2. Winning Competitive Pursuits for Technical Services (Paperback)
Harold Glaser, Charles McIntyre
bundle available
R337 Discovery Miles 3 370 Ships in 10 - 15 working days
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