This unique collection broadens the focus of public administration to include practical and theoretical insights from the worlds of literature and the arts. By making connections between what are normally seen as disparate arenas, the contributors seek to enrich the theory and practice of public administration. The volume connects administrative and management concepts to both Western and Eastern aesthetic theories; provides insights into administration by surveying literature and film for negative and positive constructs of bureaucracy; examines historical and fictional portrayals of leadership; and points to the influence of literature and film on public policy innovation. This work will be of interest to both scholars and practitioners in public administration.

In an era filled with mistrust for big government and big business, Charles Goodsell goes against this grain to draw attention to public agencies admired for what they do and how well they do it. In his groundbreaking new book, Goodsell places renewed focus on organizational mission and its potential to be a strong energizing force in government-one that animates a workforce internally and attracts admiration and talent externally. He offers a normative template for the mystique that underlies this phenomenon and highlights-in six rich case studies-a driving sense of purpose, a cultural and motivational richness, and a capacity for tolerating dissent while still innovating and learning. Analyzing what works best (and what doesn't), Goodsell provides a metric through which agency mystique can be evaluated and modeled. Goodsell's fresh take on public agencies not only defines good public administration in terms of ethical conduct, constitutional accountability, and performance effectiveness, but argues that the field must add the crucial standard of institutional vitality.