This book presents the concept of healthcare facilities management performance measurement (HCFMPM) using Ghana as a case study. It set forth in-depth theoretical and empirical underpinnings of performance measurement concepts for hospital facilities services, with the view to demonstrate critical performance dimensions to improve FM contributions and added value to healthcare delivery. The research approach adopted is mixed method encompassing qualitative interviews in case study setting and a questionnaire survey of sampled hospitals in Ghana. The book presents a number of useful tables, graphs as well as a pedagogic illustration of statistical analysis which are useful in understanding the concepts under reference. It develops a structural equation model for performance measurement of FM services. The book is of relevance to healthcare managers, facilities management practitioners and academics towards measuring and improving FM performance in hospitals. Although the data used in the analysis is based on the case study country Ghana, the result is by extension useful to several developing countries faced with the challenge to improve FM services delivery in public hospitals as well as other facilities management sectors.

This book presents the results of a novel investigation into building deterioration and defects in Malaysia's public schools. It sets forth an in-depth theoretical and empirical underpinning the maintenance management of public schools with the view to develop a building deterioration prediction model of building condition based on factors contributing to building defects for school buildings. The approach adopted is mixed method encompassing archived documentation, questionnaire survey and interview of sampled schools in Malaysia. It presents a number of useful tables, graphs and statistical analysis which are useful in understanding the factors contributing to building defects under reference. The prediction model assists the decision making of maintenance management to be more efficient with comprehensive budgeting as well as optimal maintenance and repair work. The book is of relevance to school managers, maintenance management practitioners and academics towards measuring and improving the building condition in schools.