A collection of accounts exploring the personal and professional experiences of palliative care workers. The contributors, who are based at hospices such as St Joseph's in Hackney, demonstrate the positive impact of reflective practice for families and individuals who have experienced or are experiencing bereavement. They explain how and why they came to work in palliative care and what they bring to the work - as well as the ways in which the work has enriched their own lives Including descriptive examples of their own work with clients and families they discuss: how to deal with your own emotions as well as those of the client; moral dilemmas you may come up against in your work; managing denial in patients and carers; general ethical questions in cancer and palliative care work; and the use of narrative and story-telling in care work.