Customer-Centered Reengineering shows organizations how to reinvent themselves from the outside in, by realigning strategy, structure, systems, and people to put the customer at the center of their "universe".

With more than 250 million speakers globally, the Lusophone world has a rich history of filmmaking. This edited volume explores the representation of the migratory experience in contemporary cinema from Portuguese-speaking countries, exploring how Lusophone films, filmmakers, producers, studios, and governments relay narratives of migration.

The aim of this book is to examine the qualities of leadership and decision-making in the police service. Based on groundbreaking research using unique, advanced methods for examining policing in complex critical incident environments, the book focuses principally on a series of police debriefs following live major critical incidents. It captures the views of the Senior Investigating Officers (SIOs) who worked on these cases and draws upon the very rich set of experiences that they have had in dealing with complex, stressful and demanding enquiries. The book provides an introduction to new methods for exploring leadership and decision-making in critical incidents. It will be an essential resource for developers of police training in leadership and decision-making, senior police officers involved in critical incident management, organisational psychologists who work within policing, and for students whose area of study covers policing, decision-making or criminal investigation.

The aim of this book is to examine the qualities of leadership and decision making in the police service. Based on groundbreaking research using unique, advanced methods for examining policing in complex critical incident environments, the book focuses principally on a series of police debriefs following live major critical incidents. It captures the views of the Senior Investigating Officers (SIOs) who worked on these cases and draws upon the very rich set of experiences that they have had in dealing with complex, stressful and demanding enquiries. Key features of this book include: an introduction to new methods for exploring leadership and decision making in critical incidents; and, a review of leadership and decision making specific to critical incidents and policing. leadership and decision making, for senior police officers involved in critical incident management, for organisational psychologists who work within policing, and for students whose area of study covers policing, decision making or criminal investigation.

La literatura contemporanea refleja la condicion de un mundo en crisis. Los textos que componen este volumen se articulan en tres ejes tematicos: "Conflictos y catarsis del personaje novelesco", "Imaginarios distopicos y luminosos" y "Voces narrativas en torno a la realidad factual y ficticia". Estos estudios ponen de relieve la crisis de los valores; por ello el escritor moderno se siente legitimado para innovar al margen de la tradicion, aunque esta delate siempre su presencia de forma ineludible. Si la literatura contemporanea rompe con los vinculos tradicionales, otras poeticas de nuestro tiempo conciben la creacion literaria como una experiencia religiosa, en la que la escritura revela un sentido espiritual que transforma y trasciende nuestra realidad mas inmediata.

With more than 250 million speakers globally, the Lusophone world has a rich history of filmmaking. This edited volume explores the representation of the migratory experience in contemporary cinema from Portuguese-speaking countries, exploring how Lusophone films, filmmakers, producers, studios, and governments relay narratives of migration.

Wearables, Smart Textiles & Smart Apparel, the first book of its kind on the topic, is divided into two major themes, wearables that are part of the large textile family and those that are not. It provides a broad overview of topics, markets, applications, benefits, fears and technologies, also emphasizing the industrial economics and costs, etc. As the wearables market continues to grow, making inroads in classic clothing, luxury, medical and professional use, and in protection and accessories like sports bracelets, watches, glasses, fashion or sports shoes, etc., this book helps users understand the technology and its future in industry.

This volume brings together a set of key studies on the history and culture of Christian Georgia, along with a substantial new introduction. The opening section sets the regional context, in relation to the Byzantine empire in particular, while subsequent parts deal with the conversion and christianization of the country, the making of a 'national' church and the development of a historical identity.

En el ambito de odontopediatria el miedo a ir al dentista tiene caracteristicas especificas y conlleva efectos perjudiciales de especial gravedad. Por ejemplo, la presencia de miedo dental en ninos y adolescentes se asocia a peores niveles de salud bucodental, observandose entre quienes sufren este problema una mayor incidencia de caries. En esta monografia se analizan las caracteristicas de la ansiedad dental en ninos y adolescentes, asi como sus repercusiones para la salud oral. Se revisan los diferentes elementos implicados en el origen y mantenimiento de esta problematica y los principales modelos explicativos que se han desarrollado hasta el momento. Ademas, con un enfasis en lo aplicado, se proporcionan orientaciones para el manejo del miedo dental en las consultas odontopediatricas, el diseno de programas preventivos y el desarrollo de intervenciones para la reduccion de la ansiedad ante los tratamientos dentales.

new poems and texts from Camp Lost & Found

A collection of 100 progressive DVD theme projects, grouped in 10 sets of 10

Many of the sports and games played around the world today have their roots in the 18th and 19th centuries. Their history, detailed in "Sports and Games of the 18th and 19th Centuries," provides us with an insight into the life and times of cultures across the globe. The dominance of Britain as a world power during this time had a particularly powerful effect in sports, as it organized many Western sports with specific rules, and repressed the traditional sports and games of regions it colonized such as Africa. Rules and equipment for all of the sports and games of this time period, along with diagrams, are included.

The book is divided into seven geopolitical regions: Africa, Asia (including the Middle East), British Isles, Europe, Latin America, North America, and Oceania. Each region opens with an essay placing sports and games from that area in their political and cultural context. Following the essay are entries on each individual sport. After a description of the history of the sport, detailed instructions for playing the 18th or 19th century version of the sport follow. A list of equipment is provided, and any alternate rules or variations of the game are also given. As part of the "Sports and Games Through History" series, this volume will appeal to students as well as sports, history, and cultural enthusiasts of all ages.