Intellectual Tools is an invaluable guide that will equip the student with the skills needed throughout his or her courses. There are clear and practical guidelines on how to approach and execute a research project and how to present a logical and convincing report on one's findings. The writing is sound and informative, practically oriented even when dealing with advanced topics, and refreshingly free of academic jargon.

Focus on operational management: A generic approach gives a general overview of management principles and the general management activities needed by the operational and first-time manager in the workplace today. These principles are important for the sustainability of an organisation. The following topics are discussed: The new workplace environment; The changing role of the operational and first-time manager; Operational planning, operational decision-making and problem-solving, organising operational resources, operational control, and leadership; Employment relations in the workplace; Organisational culture, diversity management, business ethics, corporate social responsibility, organisational politics and change management in the workplace.

Focus on management principles: A generic approach presents management principles needed in the workplace today, to ensure the sustainability of an organisation. The following topics are discussed: How management theory has evolved and the environment in which management operates; The tasks of management; Leadership, teamwork and interpersonal skills; Organisational culture, diversity management, business ethics, corporate social responsibility, organisational politics, change management and HIV/Aids in the workplace.

Focus on operational management discusses the management principles of the first-line manager and supervisor from a general management perspective. This title acknowledges that all levels of management are part of strategic management, but that responsibilities differ at different levels. Top management is responsible for the overall management of an organisation, while senior/middle management is responsible for the implementation of top management's strategic goals and strategies. The first-line managers and supervisors (operational managers) for their part are responsible for the implementation of senior/middle management's tactical objectives and strategies. In order to ensure successful implementation, the first-line managers and supervisors need to manage operationally by means of planning, organising, leading and controlling. Therefore focus on operational management covers the management functions of planning, organising, leading and controlling from an operational perspective. Employment relations, as well as some of the contemporary issues influencing operational managers, are also discussed.

Ethics for Accountants and Auditors 4e offers an introduction to the ethical value systems and ethical theories that are relevant to the accounting and auditing profession. The text introduces various ethical dilemmas, and the combination of theoretical and practical guidance equips students and practitioners with the tools to deal with these issues in practice.