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The purpose of this thesis is to determine whether or not the Army
is effectively and adequately employing innovative (IP-based)
knowledge management (KM) tools to manage the knowledge of
information technology (IT) development, acquisition, and
integration. A world of unmanaged IT information is available to
the military from various commercial and government sources that
could improve its IT requirements analysis, efficiency of
acquisition, and stewardship of taxpayer dollars in this age of
rapidly changing technologies. This important issue is a leadership
challenge for all officers to effectively and adequately employ KM
to exploit synergies, gain efficiencies, and economies of scale
that ultimately save taxpayer dollars and lives. This study is an
investigation into the tacit and explicit knowledge of IT that the
Army offers for IT development, acquisition, and integration. Case
studies of the two current innovative Army KM systems and two
potential non-DoD KM models were conducted. These KM systems are:
the Battle Command Knowledge System (BCKS), the Center for Army
Lessons Learned (CALL), Amazon.com, and BaseOps.net. In addition to
these four formal case, seven more Army and Department of Defense
(DoD) IT acquisition and KM organizations are investigated for
their role and responsibility in tax stewardship, requirements
development, and acquisition efficiencies.
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