Increase your efficiency, profits and client approval through the use of clear, modern English. This unique book debunks the myth that legalese is precise. Using many before-and-after examples, this book explains how you can increase your efficiency, profits and client approval while making your documents more readable and reliable. This third edition covers online communications and includes updated chapters on the common law rules of interpretation and: * what is good writing * how misunderstandings arise * translating and interpreting * an outline of how software can improve the clarity of your writing * the common law rules of interpretation. With a foreword by Lord Neuberger, this practical book also contains a number of useful precedents written in plain English to help you work better with clients and avoid potentially costly misunderstandings.