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The Father's Heart - His Delight, Your Destiny (Paperback): Dave Carroll The Father's Heart - His Delight, Your Destiny (Paperback)
Dave Carroll
R455 R395 Discovery Miles 3 950 Save R60 (13%) Ships in 10 - 15 working days

You Were Created for God's Love Everything that is good flows from the heart of the Father. Your security, your value, and your hope come from understanding and walking in the simple truth that you are deeply loved by God. And when you really grasp the depths of His love, it changes everything about who you are. It releases the power of God in you, enabling you to live the life He intended you to live and setting you free to be everything He created you to be. In The Father's Heart: His Delight, Your Destiny... Encounter the relentless love of the Father who delights in you and wants nothing more than for you to have fullness of life...His life. Experience healing in every corner of your heart, mind, and soul as the truth exposes and overcomes the lies that prevent you from knowing God's heart. Discover the freedom of living as His beloved son or daughter. Knowing God's love is what life is all about. The Father's Heart: His Delight, Your Destiny is for all who are dissatisfied with mere information about God's love and yearn to really know it, experience it, and share it compellingly with others. Thoroughly biblical, intensely practical, and brimming with engaging stories of radical life transformation, The Father's Heart: His Delight, Your Destiny will make the heart of God come alive for you Dave Carroll has been a missionary in Uganda since 1997, and is currently serving as the director of Revolutionary Love Ministries. His passion is to lead people into a life-transforming understanding of God as their Father through the love of Jesus Christ. He loves to teach the depths and the beauty of God's word, to equip church leaders, and to mentor and share his life with young people who have never experienced real fatherhood. Dave lives in Uganda with his wife, Jen, and their four children. www.cten.org/davecarroll

United Breaks Guitars - The Power of One Voice in the Age of Social Media (Paperback): Dave Carroll United Breaks Guitars - The Power of One Voice in the Age of Social Media (Paperback)
Dave Carroll
R413 R376 Discovery Miles 3 760 Save R37 (9%) Ships in 10 - 15 working days

Songwriter Dave Carroll wasn't the first person abused by an airline's customer service. But he was the first to show how one person, armed with creativity, some friends, $150 and the Internet, could turn an entire industry upside down. United Airlines had broken Dave's guitar after his luggage had been checked on one fateful day. After eight months of pestering the airline for compensation, Dave turned to his best tool - songwriting - and vowed to create a YouTube video about the incident that he hoped would garner a million views in one year. Four days after launching, the first million people had watched 'United Breaks Guitars'. United stock went down 10 percent, shedding $180 million in value; and Dave appeared on television to tell his story. United relented. And throughout the business world, people began to realise that 'efficient' but inhuman customer-service policies had an unseen cost - brand destruction by frustrated, creative and socially connected customers. United Breaks Guitars has become a textbook example of the new relationship between companies and their customers, and has demonstrated the power of one voice in the age of social media. It has become a benchmark in the customer-service and music industries, as well as branding and social media circles. Today, more than 150 million people are familiar with this story. In this fascinating book, Dave will tell you how he developed the 'just do it' philosophy that made him the ideal man to take on a big company, what it felt like to be in the center of the media frenzy, and how he's taken his talents and become a sought-after songwriter and public speaker. And businesspeople will also learn how companies should change their policies and address social-media uprisings. Since Dave's story came to light, nothing has been the same - for consumers, musicians or business. Whether you are a guitarist, a baggage handler or a boardroom executive, this book will entertain you and remind you that we are all connected... that each of us matters, and that we all have a voice worth hearing.

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