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This book explores the benefits of digital patient engagement, from
the perspectives of physicians, providers, and others in the
healthcare system, and discusses what is working well in this new,
digitally-empowered collaborative environment. Chapters present the
changing landscape of patient engagement, starting with the impact
of new payment models and Meaningful Use requirements, and the
effects of patient engagement on patient safety, quality and
outcomes, effective communications, and self-service transactions.
The book explores social media and mobile as tools, presents
guidance on privacy and security challenges, and provides helpful
advice on how providers can get started. Vignettes and 23 case
studies showcase the impact of patient engagement from a wide
variety of settings, from large providers to small practices, and
traditional medical clinics to eTherapy practices.
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