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'IT in Business: A Manager's Casebook' examines the impact of new IT initiatives from the business angle. The case material is derived from the year's best research projects from three leading UK Business Schools - Bath, Cranfield and Warwick.
* A useful summary of the findings of a project researching the use of information communication technologies (ICTs) for development* Includes a functional best practice framework--who should do what, and when--and suggestions for further research* Features a review of the literature and illustrates lessons learned through the example of a case study of a project in PeruThis paper summarizes the findings from a research project conducted by ITDG and Cranfield School of Management (Bedford, U.K.) into using ICTs (like the Internet or mobile telephony) to share information with people at grassroots level "connecting the first mile."Across the world, development agencies are piloting projects to use ICTs to provide people with improved access to up-to-date information, equip them with new skills, or connect them to an international market. Evidence suggests that many of these projects are not succeeding. "Connecting the First Mile" outlines the challenges involved in sharing information with people who have little experience with ICTs, low levels of literacy, little time or money, and very specific knowledge and language requirements. It provides a best practice framework that embraces many applications of ICT (eg for agriculture, e-governance etc.) and many technologies, and it includes suggestions for further research.Of interest to Development, and ICT for Development: practitioners, students, academics, and donor organizations.
'IT in Business: A Manager's Casebook' examines the impact of new IT initiatives from the business angle. The case material is derived from the year's best research projects from three leading UK Business Schools - Bath, Cranfield and Warwick. This incisive exploration of managing processes in IT companies is essential reading for IT managers in 'end-user' businesses who have to deliver strong business benefits from IT. In a climate of rapid and continual change, such contemporary information is invaluable.'IT in Business: A Manager's Casebook' tackles managerial issues using specific case studies such as Tesco, Johnsons News Limited and the Department of Health to illustrate these points.David Targett is the Professor of Information Management at Imperial College Management School, University of London. For eight years, 1990-98, he was the Professor of Information Systems and Director of the Centre for Research into Strategic Information Systems (CRSIS) at the University of Bath. Previously, he was at the London Business School and before becoming an academic he was an industrial engineer in the motor industry.David Grimshaw is Senior Lecturer in Information Systems at Cranfield School of Management and was previously at the University of Leeds and Warwick Business School, University of Warwick. He has wide teaching experience and has taught in Australia, Hong Kong, Malaysia, Portugal, Russia and Singapore. He has ten years' practical experience in information systems and as an independent consultant has advised many companies on strategic information systems planning and on geographical information systems.Philip Powell is Professor of Information Systems at Goldsmiths College, University of London. Prior to this he was Reader in Information Systems and ICAEW Academic Fellow in the Operational Researc
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