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We encounter trust every day in our lives but it becomes increasingly important in technology-based transactions as traditional interpersonal trust factors cannot be applied as usual. As technology becomes more and more ubiquitous in our lives, we need to understand how trust in technology contexts is created, maintained, destroyed, and possibly rebuilt. This knowledge is important for the developers of technology, to create successful use, and for the users of technology, to be aware of the vulnerabilities and potential risks of technology use. This monograph examines the rich history of trust research outside of a technology context to assess existing trust studies in technology contexts and to inform the design and execution of future trust research in technology contexts. Because trust is a very complex construct, the authors first review the term. The rest of the review is organized in the context of personal, professional, and organizational relationships, looking at initial trust and the long-term evolution of trust. An overview of existing technology-based trust studies published in MIS Quarterly, Information Systems Research, and other Information Systems research outlets is provided. Finally, the authors identify where research and practical gaps and opportunities exist for future technology-based trust studies by balancing acquired and practical relevance.
This volume of Annals of Information Systems will acknowledge the twentieth anniversary of the founding of the International Society for Decision Support Systems (ISDSS) by documenting some of the current best practices in teaching and research and envisioning the next twenty years in the decision support systems field. The volume is intended to complement existing DSS literature by offering an outlet for thoughts and research particularly suited to the theme of describing the next twenty years in the area of decision support. Several subthemes are planned for the volume. One subtheme draws on the assessments of internationally known DSS researchers to evaluate where the field has been and what has been accomplished. A second subtheme of the volume will be describing the current best practices of DSS research and teaching efforts. A third subtheme will be an assessment by top DSS scholars on where the DSS discipline needs to focus in the future. The tone of this volume is one of enthusiasm for the potential contributions to come in the area of DSS; contributions that must incorporate an understanding of what has been accomplished in the past, build on the best practices of today, and be be integrated into future decision making practices. The primary questions raised by this volume are:
Through a systematic view of technologies, researchers are now finding it less complicated to examine, predict, and explain complex interactions between fields such as engineering and computer science. ""Emerging Systems Approaches in Information Technologies: Concepts, Theories, and Applications"" presents innovative research findings utilizing the incorporation of the systems approach into fields such as systems engineering, computer science, and software engineering. Containing philosophical evaluations and issues related to complexity, this publication provides academicians, practitioners, and researchers with the first resource that fully emphasizes the integration of this approach.
A Review of Ethical Issue Considerations in the Information Systems Research Literature summarizes the treatment of ethical considerations that have been made by information systems researchers. When examined in this fashion, one finds that information systems research over the years that incorporates an ethical perspective has transitioned from a focus on codes of ethics and general notions of behavior to more sophisticated models of piracy, privacy, and security. There has been a steady focus on theory development over the last ten years, as well as constant scrutiny on the obligations of information system researchers to both the subjects of studies and the consumers of the research results. The monograph begins with a brief introduction and review of major ethical theories. This is followed by the category summaries, which are listed in alphabetical order to enable a reader to jump to a specific topic. The last sections address future research opportunities and the conclusions drawn.
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