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For trainers free additional material of this book is available.
This can be found under the "Training Material" tab. Log in with
your trainer account to access the material. This book helps people
prepare for the ITIL(R) 2011 Edition Foundation qualification exam.
It contains direct links to the full syllabus and specifies the
terms and definitions required. In addition it gives sample
questions for practice both within the text and also a number of
the official exams questions in the back. The content of this book
is based on the ITIL(R) 2011 Edition core guidance and APMG's ITIL
Foundation Certificate syllabus edition 2011. Written by globally
experienced trainers and reviewed by other professionals this
unique work provides clear and concise guidance for all those
seeking to achieve success at the ITIL Foundation Level. Covering:
A clear and concise explanation of the exam structure; Key text for
the exams; Sample exam questions and sample answers and Hints and
Tips and practical examples this book will highlight for readers
the key items they need for the ITIL Foundation Exam that will
increase chances of success.
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