Elgar Advanced Introductions are stimulating and thoughtful introductions to major fields in the social sciences, business and law, expertly written by the world’s leading scholars. Designed to be accessible yet rigorous, they offer concise and lucid surveys of the substantive and policy issues associated with discrete subject areas. This Advanced Introduction is an accessible and critical review of the economic foundations of tourism. Taking a regional approach based in macro- and resource economics, David Marcouiller points to how the competitive aspect of tourism can be transformative to regional activity. Offering insight into the decision-making process among both private and public stakeholders, this book makes clear the increasing necessity of using sound planning principles and practice to shape tourism consumption and production. Key Features: Explores integrative and sustainable tourism planning Outlines the features and construction of the tourism product and presents an environmental economics perspective on non-market goods and services Takes a macroeconomic approach to tourism development, highlighting the regional attributes of amenities and tourism demand This timely Advanced Introduction will be crucial reading for scholars interested in tourism economics and development, economic geography and urban and regional economics as well as those looking for a thought-provoking introduction to this evolving area of study.

Sam Rockwell and William H. Macy star in this crime thriller directed by David M. Rosenthal. When hunter John Moon (Rockwell) mistakingly shoots a young girl in the woods he follows her trail back to a cabin where he finds a briefcase full of money. Ever the opportunist, John decides to take the money and treat his girlfriend to a better lifestyle. When he gets a visit from a mysterious man named Pitt (Macy) however, he realises that he has entered a world of underground criminals who will stop at nothing to get their money back.

The Horseshoe Curve is known worldwide as an engineering achievement by the Pennsylvania Railroad. This landmark, located just west of Altoona, opened to traffic on February 15, 1854, and it enabled a railroad line to climb the Allegheny Mountains and the eastern continental divide. The Horseshoe Curve's construction impacted railroad design and development for mountainous terrain everywhere, enabling access to coal and other raw materials essential for the industrial age. J. Edgar Thomson, chief engineer of the Pennsylvania Railroad, is widely recognized for his engineering and design of the Horseshoe Curve, a concept never utilized previously. Today the curve is still in use and sees approximately 70 trains daily. Through vintage photographs, Horseshoe Curve chronicles how this marvel remains one of the vital transportation arteries linking the east and west coasts of the United States.

Christian universalism has become a subject of fierce debate in recent years. Numerous works have been published on the topic, and it can be difficult for readers to recognize the breadth of possible approaches. While universal salvation is often boiled down to (and dismissed as) a single idea--that God saves all people--this oversimplification masks the variety of theologies that reach this conclusion in ways that are not always compatible. Christian universalism is actually an umbrella of different theological interpretations of the idea that all people will be saved. In this book, leading experts on universal salvation--David W. Congdon, Tom Greggs, Morwenna Ludlow, and Robin A. Parry--provide a concise guide to four distinct approaches: patristic, evangelical, post-Barthian, and existential. The contributors, who have each written extensively on Christian universalism, highlight distinct approaches that emphasize different theological values. The book will be useful as a textbook for students of theology, especially those training for ministry, and as a resource for anyone seeking a more well-rounded understanding of Christian universalism.

Elgar Advanced Introductions are stimulating and thoughtful introductions to major fields in the social sciences, business and law, expertly written by the world’s leading scholars. Designed to be accessible yet rigorous, they offer concise and lucid surveys of the substantive and policy issues associated with discrete subject areas. This Advanced Introduction is an accessible and critical review of the economic foundations of tourism. Taking a regional approach based in macro- and resource economics, David Marcouiller points to how the competitive aspect of tourism can be transformative to regional activity. Offering insight into the decision-making process among both private and public stakeholders, this book makes clear the increasing necessity of using sound planning principles and practice to shape tourism consumption and production. Key Features: Explores integrative and sustainable tourism planning Outlines the features and construction of the tourism product and presents an environmental economics perspective on non-market goods and services Takes a macroeconomic approach to tourism development, highlighting the regional attributes of amenities and tourism demand This timely Advanced Introduction will be crucial reading for scholars interested in tourism economics and development, economic geography and urban and regional economics as well as those looking for a thought-provoking introduction to this evolving area of study.

In a post-9/11 world, Christian. Muslim. Friend. lays out a path toward authentic friendship between Christians and Muslims. Most similar books either teach Christians to evangelize Muslims or else downplay their Christian commitments. The author, who has lived and worked among and befriended Muslims for more than fifty years, offers readers a third way: holding onto the Christ-centered commitments of their faith while cultivating peaceful friendship with Muslims.

Bullying, harassment and other unacceptable workplace behaviors pose significant problems for organizations. This exploration of the issue notes that factors from within the organization may help determine who and why some individuals become targets and others become bullies. The authors explore different types of behaviors where managers and management, as well as employees, are the problem. Each chapter has anecdotes scattered throughout and contains a 'mini-case,' review questions, 'action' items, and two longer cases, all based on actual events. The authors present a unique framework (V-REEL (R)) to assist individuals and organizations in analyzing the organization's environment in an effort to eradicate the negative behavior forces that contribute to bad behavior. In addition, they have included a glossary of important terms, a bibliography of useful references, a survey that may be used to assess conditions in the organization, and a listing of organizations that provide information or assistance. These various pedagogical tools enable the book to be used by human resource professionals, managers, employees, and academics as individuals or in groups to both avoid and eradicate bullying and harassment at work.

In 1991, Ahmed Ali Haile returned to the chaos of his native Somalia with a clear mission: to bring warring clans together to find new paths of peace--often over a cup of tea. A grenade thrown by a detractor cost Haile his leg and almost his life, but his stature as a peacemaker remained. Whether in Somali's capital, Mogadishu, or among Somalis in Kenya, Europe, and the United States, Haile has been a tireless ambassador for the peace of Christ. Into this moving memoir of conversion and calling, Haile weaves poignant reflections on the meaning of his journey in the world of Islam. 144 Pages.

This best-selling text pioneered the comparison of qualitative, quantitative, and mixed methods research design. For all three approaches, John W. Creswell and new co-author J. David Creswell include a preliminary consideration of philosophical assumptions, key elements of the research process, a review of the literature, an assessment of the use of theory in research applications, and reflections about the importance of writing and ethics in scholarly inquiry. New to this Edition: Updated discussion on designing a proposal for a research project and on the steps in designing a research study Additional content on epistemological and ontological positioning in relation to the research question and chosen methodology and method Additional updates on the transformative worldview Expanded coverage on specific approaches such as case studies, participatory action research, and visual methods Additional information about qualitative and quantitative data analysis, social media, online qualitative methods, and mentoring and reflexivity in qualitative methods Incorporation of action research and program evaluation in mixed methods and coverage of the latest advances in the mixed methods field Additional information about causality and its relationship to statistics in quantitative methods Incorporation of writing discussion sections into each of the three methodologies An invaluable guide for students and researchers across the social and behavioural sciences.

Building on the foundations of the first edition, this comprehensive textbook remains a vital tool for postgraduate students seeking to understand the principles of service operations management, and for undergraduate students specializing in hospitality, tourism and public sector management. With services accounting for 70 percent of employment and growth in our economy, this textbook explains what is needed to ensure the most efficient and effective service operations are delivered. Covering not-for-profit agencies, charities, Non-Governmental Organisations (NGOs) and utilities alongside finance, healthcare and commercial companies, this guide explores the essentials of service operations management with its innovative approach to delivering customers' imperatives in services. Written in a clear and accessible manner this updated second edition: takes an increased international perspective on service operations is updated to reflect the most significant changes in service operations management, and to provide enhanced coverage of areas touched on in the first edition includes new and updated international case studies in each chapter, ideal for use in the classroom, reflecting the increased globalisation of service operations, with internationalising updates to include content suitable for a global audience covers mobile technology and presents the author's own research embracing big data analytics and neurolinguistics in building customer service systems expands coverage of process-reengineering and service flows, business process assessments, and developing economies.

Do our physical bodies really matter in corporate worship? Isn't our soul the most important part of us? Aren't our bodies, at best, negligible to worship and, at worst, a hindrance? The answer to this last question is categorically no, as Christians have attested throughout history and across the global church. The purpose of the body instead is to offer to God in worship what only it can offer--and what must be offered to God. By drawing on the wisdom of the Bible, church history, and theology, and by taking advantage of the unique insights of the arts and sciences, ethics, and spiritual formation, a respected theologian and pastor argues in this book that there is something for our physical bodies to do that decisively forms Christlikeness in us within the context of corporate worship. What we do with our postures, gestures, and movements in worship matter. How our senses of sight, scent, sound, taste, and touch are involved in worship matter. How our spontaneous and prescriptive activities form us in worship matter. All of it matters to faithful and fulsome worship for the sake of a body that is fully alive in the praise of God.

The biblical themes of creation and new creation are inextricably bound to each other. For the God who created the world is the same God who recreates humanity in Jesus Christ and the same God who promises a new heaven and a new earth. How might the relationship between creation and new creation be informed by and reflected in the arts? This volume, based on the DITA10 conference at Duke Divinity School, brings together reflections from theologians, biblical scholars, and artists to offer insights on God's first work, God's future work, and the future of the field of theology and the arts. The Studies in Theology and the Arts series encourages Christians to thoughtfully engage with the relationship between their faith and artistic expression, with contributions from both theologians and artists on a range of artistic media including visual art, music, poetry, literature, film, and more.

The new edition of the best-selling text, Research Design: Qualitative, Quantitative, and Mixed Methods Approaches, continues the pioneering tradition of providing clear and concise instruction for understanding research and developing proposals for all three approaches. John W. Creswell and co-author J. David Creswell include a preliminary consideration of philosophical assumptions, a review of the literature, an assessment of the use of theory in research approaches, and reflections about the importance of writing and ethics in scholarly inquiry in a way that is applicable to all types of research. Key elements of the research process, giving specific attention to each approach. The book has been lauded for its language and tone, which are both accessible and inviting. It is a text that students keep and continue to use as a resource throughout their studies, once the specific class is over. The Sixth Edition includes more coverage of community-based participatory research, comparisons of qualitative and quantitative research, an expanded glossary with basic terms, updated examples of social, behavioral, and health research, new coverage of ethical requirements, updated APA 7th edition coverage, and additional exercises aimed at research projects.

This spirited narrative challenges students to think about the meaning of American history. Thoughtful inclusion of the lives of everyday people, cultural diversity, work, and popular culture preserves the text's basic approach to American history as a story of all the American people.The Seventh Edition maintains the emphasis on the unique social history of the United States and engages students through cutting-edge research and scholarship. New content includes expanded coverage of modern history (post-1945) with discussion of foreign relations, gender analysis, and race and racial relations.

Pricing your services and billing for them is one of the most important skills of the successful accountant. Unfortunately, formal education and training courses seldom discuss pricing or billing and firms rarely discuss pricing in an organized manner, making it all too easy to adopt bad habits and policies that impede profitability. David Cottle s Bill What You re Worth walks you through the most common pricing methods and methodologies, teaches you how to discuss pricing with clients, and offers advice on how to motivate employees to bill what they re worth. This edition includes a new discussion on gauging client satisfaction and the key performance indicators to monitor to ensure you are offering top-notch client service. Earn what you re really worth! Learn how to demonstrate your true value to clients. By following the advice in this book you will be able to: * Use tools to implement specific value pricing scenarios * Charge more for those engagements that justify a higher price * Avoid price disputes and handle misunderstandings in an agreeable manner * Upgrade your marginal clients profitability * Raise your standard chargeout rates if needed

This essential guide, edited by experienced journal editors, is the definitive sourcebook for prospective authors who are seeking direction and advice about developing academic papers in marketing that will have a high probability of publication in the best journals in the discipline. It brings together a wealth of contributors, all of whom are experienced researchers and have been published in the leading marketing journals. More than a dozen and a half current and former editors of marketing journals contributed to this volume, contributing words of wisdom and sage advice for the beginning scholar and experienced writer alike. The book covers such topics as ideation, positioning of papers, review of the literature, discussion of methods, presentation of results, development of theoretical and practical implications and responding to reviewers. Both empirical and conceptual papers are addressed. Individual chapters focus on papers with a behavioral focus, a marketing science focus, a strategy focus, and a public policy focus. This book is an indispensable guide for doctoral students, faculty teaching doctoral courses, individuals early in their career in marketing and scholars who wish to place their work in those journals which have a significant impact on the marketing discipline. Contributors include: J.R. Bettman, R.N. Bolton, L. Ferrell, O.C. Ferrell, G.N. Frazier, R.P. Hill, J. Huber, C.S. Katsikeas, U. Kayande, V. Kumar, D.M. Ladik, D.R. Lehmann, M.F. Luce, D.J. MacInnis, V. Mittal, C. Moorman, C. Pechmann, J.H. Roberts, R. Staelin, D.W. Stewart, S. Stremersch, J.O. Summers, S.L. Vargo, R.S. Winer

David W. Shenk and Ervin R. Stutzman weave into the biblical commentary practical applications gleaned from contemporary theology, anthropology, sociology, psychology, and communication theory. Includes questions for review, study and discussion. 232 Pages.

Simulation with Arena provides a comprehensive treatment of simulation using industry-standard Arena software. The textbook begins by having the reader develop simple high-level models, and then progresses to advanced modeling and analysis. Statistical design and analysis of simulation experiments is integrated with the modeling chapters, reflecting the importance of mathematical modeling of these activities. An informal, tutorial writing style is used to aid the beginner in fully understanding the ideas and topics presented. The new edition now reflects Arena version 16.2 (from version 14.5 in the prior edition), which contains many new and useful features. The new edition of Simulation with Arena is also available in McGraw Hill Connect, featuring Adaptive Learning Assignments, the MHeBook, Instructor Resources, and more!