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The world is wrought with risks that may harm people and cost
lives. The news is riddled with reports of natural disasters
(wildfires, floods, earthquakes, hurricanes), industrial disasters
(chemical spills, water and air pollution), and health pandemics
(e.g., SARS, H1NI, COVID19). Effective risk communication is
critical to mitigating harms. The body of research in this handbook
reveals the challenges of communicating such messages, affirms the
need for dialogue, embraces the role of instruction in proactively
communicating risk, acknowledges the function of competing risk
messages, investigates the growing influence of new media, and
constantly reconsiders the ethical imperative for communicating
recommendations for enhanced safety.
Integrated Marketing Communications in Risk and Crisis Contexts is
part of the Lexington Books Integrated Marketing Communication
(IMC) series. The authors present a culture centered model for
examining risk and crisis communication within the context of IMC
to provide a more robust understanding of myriad cultural variables
affecting the perception of risk and crisis messages and the means
by which these messages are processed by different publics,
particularly multicultural and international groups. While the
conceptualization of what constitutes IMC has been broad, from the
perspective of risk and crisis communication, the focus is quite
specific: All communication and messages created and disseminated
in a risk or crisis situation must be carefully created and
strategically presented if the intended outcomes associated with
the publics' responses are to be realized by the sender of the
messages.
Communication in Instruction: Beyond Traditional Classroom Settings
explores the various challenges we face when trying to teach others
in various contexts beyond traditional classroom settings, as well
as the possible strategies for overcoming them. Instructional
communication is a research field that focuses on the role
communication plays in instructing others. Although many resources
focus on effectively instructional communication strategies within
a traditional classroom setting, this book expands the scope to
include diverse settings where instructional communication also
occurs (e.g., risk and crisis situations, health care contexts,
business settings), as well as new directions where instructional
communication research and practice are (or ought to be) headed.
Whether we are trying to teach a youngster to ride a bike, to help
a friend evaluate the claims made on an advertisement, or to
conduct a safety drill with colleagues in the workplace, we are
engaging in instructional communication. If we want to do so
effectively, however, we need to equip ourselves with best practice
tools and strategies for doing so. That is what this book is
intended to do. In it, you will read about how to teach advocacy to
health care practitioners, guide others to become socialised in a
new workplace setting, employ strategies for teaching digital media
literacy to nondigital natives, and use artificial intelligence
(AI) and robots when instructing and engaging strategies for
instruction around socially relevant issues such as religion,
politics, and violence. Together, they point to some of the ways
instructional communication scholarship may be used to explore and
inform best practices across communication contexts. The chapters
in this book were originally published in Communication Education.
Integrated Marketing Communications in Risk and Crisis Contexts
present a culture centered model for examining risk and crisis
communication within the context of IMC to provide a more robust
understanding of myriad cultural variables affecting the perception
of risk and crisis messages and the means by which these messages
are processed by different publics, particularly multicultural and
international groups. While the conceptualization of what
constitutes IMC has been broad, from the perspective of risk and
crisis communication, the focus is quite specific: All
communication and messages created and disseminated in a risk or
crisis situation must be carefully created and strategically
presented if the intended outcomes associated with the publics'
responses are to be realized by the sender of the messages.
This collection of essays extends the conversation on communication
ethics and crisis communication to offer practical wisdom for
meeting the challenges of a complex and ever-changing world. In
multiple contexts ranging from the intrapersonal, interpersonal,
and family to the political and public, moments of crisis call us
to respond from within particular standpoints that shape our
understanding and our response to crisis as we grapple with
contested notions of "the good" in our shared life together. With
no agreed-upon set of absolutes to guide us, this moment calls us
to learn from difference as we seek resources to continue the human
conversation as we engage the unexpected. This collection of essays
invites multiple epistemological and methodological standpoints to
consider alternative ways of thinking about communication ethics
and crisis.
This collection of essays extends the conversation on communication
ethics and crisis communication to offer practical wisdom for
meeting the challenges of a complex and ever-changing world. In
multiple contexts ranging from the intrapersonal, interpersonal,
and family to the political and public, moments of crisis call us
to respond from within particular standpoints that shape our
understanding and our response to crisis as we grapple with
contested notions of "the good" in our shared life together. With
no agreed-upon set of absolutes to guide us, this moment calls us
to learn from difference as we seek resources to continue the human
conversation as we engage the unexpected. This collection of essays
invites multiple epistemological and methodological standpoints to
consider alternative ways of thinking about communication ethics
and crisis.
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