Wouldn't charity governance be so much easier if it wasn't for all of your fellow trustees? Being knowledgeable and experienced as a trustee is important, but having the ability to interact effectively with your fellow board members, that is where good governance really starts. Get it wrong and, very quickly, you've got a battle on the board. Working in sustained harmony towards a common goal can be a tall order for many trustees. Debra Allcock Tyler's approach to this challenging subject is characteristically engaging as she adopts a different ABBA tune as the theme for each chapter. Frank and with real-life examples firmly to the fore, she mixes leadership theory with practical advice delivered straight from the shoulder. It includes: * Understanding the trustee role * Working with fellow trustees and the CEO * Compliance and regulation * Dealing with information and understanding the money * The psychology of decision-making * Managing risk and handling crisis So, if you are a trustee or about to become one, you will benefit from the insights and hard-won wisdom distilled in this book. If you want to be the dancing queen (or king) of good governance and avoid a waterloo for your charity, then this book is for you.

Networking can fill you with trepidation if you are new to it, or complacency if you have been doing it for too long. Either way working at it and taking it seriously every time can pay dividends for you and your organisation. This book will help you to understand what effective networking is, what to do and not to do and how to maintain the relationships once they are built.It looks at the differences between in-person and virtual networking and the common errors people make and gives tips on how to engage with people you don’t know in order to get support for your cause. This guide is for anyone at any level who works in or volunteers for a charity and wishes to become better at making connections and creating support for their cause.

So you've got the top job...now what? Many people find themselves in a senior leadership role without the formal training or support they may have had before and feel isolated and exposed. The second edition of It's Tough at the Top is a practical, reassuring and no-nonsense guide to upper-level management by a respected voluntary sector leader. What does it cover? Includes: * Leadership v management * Managing Change * Communications * Networking * Working with trustees * Staying Sane * Leadership teams * Insights from top CEOs Who should buy this book? Ideal for chief executives, trustees or managers who are looking to move up to leadership.

There will be days when you feel like murdering your bosses, your team or your colleagues! Do not despair -- if you have recently become a manager, or are in need of a skill refresh, this book will guide you to being more effective and confident in your role. Through a combination of leadership theory, models with personal anecdotes as well as real-life situations, Debra Allcock Tyler illustrates how management can be both fun and fulfilling. With this book you can benefit from practical, no-nonsense advice from an experienced manager and respected leader in the voluntary sector. With Debra's trademark directness and humour, It's Murder in Management gives you the skills to ease your role transition and to help make your managerial role a rewarding experience. Who should buy this book? Anyone who has recently moved into a management role for the first time, or is about to. CEOs and senior managers who need a reminder of what it is like for their junior managers. What does it cover? Your role as leader Developing the talent and building the team Time management Understanding the money Working with and learning from others

There is nothing so essential and yet so challenging as working with other people, yet most of us learn the key to it the hard way through trial and error. How do you: win colleagues over, motivate people, overcome prejudices and assumptions and interact successfully at all levels in your organisation? Answer: by knowing the secrets of what makes people tick...In "The Pleasure and the Pain", Debra Allcock Tyler has consolidated years of study and experience in a fascinating digest of facts, theories and practical advice that unlocks these secrets to help you turn the sometimes painful process of working with people into a real pleasure! Each chapter includes: practical advice and exercises; proven theories and human stories; and outcomes to expect. 'Debra Allcock Tyler has tackled a huge subject with real professionalism'. - Lindsay Boswell, Chief Executive, Institute of Fundraising.