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In today's competitive environment where we are doing everything we
can to compete for talent, effective communication ensures we are
showcasing our HR programmes in a way which will help us attract,
retain and engage talent. Effective HR Communication is a practical
guide to develop and deliver effective communication campaigns,
ensuring that teams have the knowledge, skills and tools to achieve
the desired objectives. Whether introducing new HR programmes or
re-launching existing ones, communications help us deliver the key
messages so that employees understand, appreciate and action them
to meet our HR and business objectives. Effective HR Communication
introduces a six-step 'IMPACT' model to explain and demonstrate the
critical steps to be followed when developing a communications
campaign. This includes steps such as understanding the
communication needs and requirements of employees, developing the
most robust objectives, selecting and developing the appropriate
medium, planning a campaign in an effective manner, leveraging the
support of business partners, developing effective communications
content, and measuring the success of the campaign. Using a
combination of theory, examples, tips and tools from leading
experts, this book provides practical information which can easily
be used to create effective and impactful communications. Case
studies from leading organizations such as BT, LV=, Merlin
Entertainments and Reward Gateway are included to further
illustrate how communication has been done effectively.
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