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This book explores the role of listening in community engagement
and peace building efforts, bridging academic research in
communication and practical applications for individual and social
change. For all their differences, community engagement and
peacebuilding efforts share much in common: the need to establish
and agree on achievable and measurable goals, the importance of
trust, and the need for conflict management, to name but a few.
This book presents listening-considered as a multi-disciplinary
concept related to but distinct from civility, civic participation,
and other social processes-as a primary mechanism for accomplishing
these tasks. Individual chapters explore these themes in an array
of international contexts, examining topics such as conflict
resolution, restorative justice, environmental justice, migrants
and refugees, and trauma-informed peacebuilding. The book includes
contemporary literature reviews and theoretical insights covering
the role of listening as related to individual, social, and
governmental efforts to better engage communities and build,
maintain, or establish peace in an increasingly divided world. This
collection provides invaluable insight to researchers, students,
educators, and practitioners in intercultural and international
communication, conflict management, peacebuilding, community
engagement, and international studies.
This book explores the role of listening in community engagement
and peace building efforts, bridging academic research in
communication and practical applications for individual and social
change. For all their differences, community engagement and
peacebuilding efforts share much in common: the need to establish
and agree on achievable and measurable goals, the importance of
trust, and the need for conflict management, to name but a few.
This book presents listening-considered as a multi-disciplinary
concept related to but distinct from civility, civic participation,
and other social processes-as a primary mechanism for accomplishing
these tasks. Individual chapters explore these themes in an array
of international contexts, examining topics such as conflict
resolution, restorative justice, environmental justice, migrants
and refugees, and trauma-informed peacebuilding. The book includes
contemporary literature reviews and theoretical insights covering
the role of listening as related to individual, social, and
governmental efforts to better engage communities and build,
maintain, or establish peace in an increasingly divided world. This
collection provides invaluable insight to researchers, students,
educators, and practitioners in intercultural and international
communication, conflict management, peacebuilding, community
engagement, and international studies.
Listening: Processes, Functions, and Competency, Second Edition
explores the role of listening as an essential element in human
communication. The book addresses listening as a cognitive process,
as a social function, and as a critical professional competency.
Blending theory with practical application, Listening builds
knowledge, insight, and skill to help the reader achieve the
desired outcome of effective listening. This second edition
introduces listening as a goal-directed activity and has been
expanded to include a new chapter addressing listening in mediated
contexts. Theory and research throughout the text have been
updated, and the final chapter covers new research methodologies
and contexts, including fMRI, aural architecture, and music.
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