This book tells you everything you need to know, everything you need to think about, and everything you need to do to be a successful manager. It covers all aspects of management, giving you the confidence to tackle things thoroughly and help develop your own managerial competence. Every one of the checklists in this book is fast, focused and has been specially written for busy managers like you. Quickly access hundreds of essential tips and tricks, discover vital insider knowledge and winning strategies, and learn everything you need to know to be a brilliant manager. * Make the best informed decisions every time * Understand the problems that you might face every day * Become a more systematic and thorough manager "Had I not seen it and read it, I would not have believed it was possible to reduce all those fine-sounding theories to such straightforward lists - you are a genius, even if you are doing me out of a job." Charles Handy

THE CLASSIC GUIDE, NOW FULLY REVISED AND UPDATED Why do we need Statistics? What do terms like 'dispersion', 'correlation', 'normal distribution' and 'significance' actually mean? How can I learn how to think statistically? This bestselling introduction is for anyone who wants to know how statistics works and the powerful ideas behind it. Teaching through words and diagrams instead of requiring you to do complex calculations, it assumes no expert knowledge and makes the subject accessible even to readers who consider themselves non-mathematical. This clear and informative 'tutorial in print' includes questions for you to respond to in the light of what you have read so far, ensuring your developing ability to think statistically.