The foundations of helping or caring rests on the carer's understanding of human behaviour and their skills in facilitating effective interpersonal communication. Whilst psychology can be taught without the mere mention of interpersonal communication, the same cannot be said for interpersonal skills training. Effective interpersonal communication is grounded in psychological principles. The book is structured in three sections: intrapersonal dynamics - the ongoing psychological processes within oneself; interpersonal dynamics - the behaviour one exhibits; and interpersonal skills - the prerequisites to communication with others. Interactive nature - plenty of exercises to engage the reader Well illustrated to enhance understanding of key concepts Integrated approach, drawing on theory, with practical applications